What to Do When You Can’t Pay Your AAA Credit Card Bill
AAA is known primarily as an automobile associate that provides touring, travel and emergency roadside assistance. What customers may not know is that AAA also branched into the financial market by offering the AAA credit card. The benefits of the AAA credit card include:
- 2500 reward points
- Triple reward points on select purchases
- Double points on select purchases
- One point for every $1 spent
- No annual fee
How to Pay the Bill
When you use the AAA credit card and need to pay your bill, the following services are available.
Pay online: Customers can pay your AAA credit card bill online by visiting https://sitekey.bankofamerica.com/sas/signonScreen.do?adlink=&cm_mmc=&cm_sp=&context=en&locale=&reason=AAA&state=NC.
Pay in person: With several locations available, visit the AAA website to pay your bill in-person.
Pay by mail: Send your bill payment to:
6600 AAA Drive
Charlotte, NC 28212
Pay by phone: Customers can pay your bill by calling customer service at 1-800-587-8093.
Automatic draft: An easy way to eliminate late payment charges and convenience fees is to schedule your payment directly from your bank account.
Questions About Your Billing Statement or Account?
On a periodic basis, you may notice fees and service charges assessed to your account. Unfortunately, not all financial institutions explain the additional charges. If your AAA Credit Card bill contains terminology that need explaining, we recommend reviewing the Terms and Conditions. A customer service representative can also assist you when you call 1-800-587-8093.
How the Penalty Fees Work
Financial institutions tend to disclose fees and service charges that are assessed to customers. The fees associated with the AAA credit card include:
- APR– 12.99% to 20.99% (purchases)
- APR– 2.99% (balance transfers)
- APR– 24.99% (cash advances)
- Wire transfer– 4% of the transaction or $10
- Balance transfer– 4% of the transaction or $10
- Cash advance– 4% of the transaction or $10
- Late payment– $25; $35 for each subsequent late payment
- Returned payment – $25
I Can’t Make a Payment
We spoke to a customer service representative and asked about payment assistance programs for customers that can’t pay your bill in a timely manner. It is recommended that customers call customer service at 1-800-587-8093 prior to the bill payment due date. The representative explained that the company provides the following services:
- Interest-only bill payment
- Payment plan
- Payment extension
- Due date changes
Will They Work With Me to Pay My Bill?
As an automobile agency, AAA is known for being there for customers during emergency situations. Not having the ability to make a bill payment is an emergency to some. When you can’t pay your AAA credit card bill in a timely manner, did the company offer assistance or did the company leave you stranded? We want to hear from you. Share your thoughts with us by leaving a positive of negative comment below.