amerigas bills

AmeriGas Bill

What to Do When You Can’t Pay Your AmeriGas Bill

AmeriGas has been in business for more than a half century and is one of the largest suppliers of propane. The gas company services approximately 1.3 million customers across the United States. AmeriGas not only provides services for residential customers, they also provide service for businesses and commercial industries. AmeriGas has a strong commitment to the community by providing exceptional customer service and low-cost products.

How to Pay the Bill

AmeriGas offers multiple ways for customers to pay your bill. The available methods include online payments, mail payments, phone payments and automatic deductions.

Pay online: Customers can pay your AmeriGas bill online by visiting http://www.amerigas.com/ebilling/. The service is free for registered AmeriGas customers.

Pay by mail: Customers can mail your AmeriGas bill payment to:

AmeriGas
P.O. Box 371473
Pittsburgh, PA 15250

Or

AmeriGas
P.O. Box 7155
Pasadena, CA 91109

Or

AmeriGas
P.O. Box 660288
Dallas, TX 75266-0288

Or

AmeriGas
P.O. Box 140
Palatine, IL 60055

Pay by phone: Customers can pay your AmeriGas bill by calling 1-866-243-5470. Acceptable methods of payment include electronic check, credit and debit cards. The service is free.

Automatic payment: Customers can pay your AmeriGas bill by having the funds automatically deducted from your checking or savings account.

Questions About Your Billing Statement or Account?

At time customers have questions about the fees on a monthly billing statement or account, including late payment fees, enrollment fees, restocking fees and hazmat fees. We recommend visiting the Amerigas FAQs page for fee information. You can call customer service at 1-866-243-5470 for additional information regarding your billing statement or account.

How the Penalty Fees Work

AmeriGas assesses several fees to customers. Certain fees are assessed on a monthly basis, while other fees are applicable on a per instance basis. The fees include late payment fees, service charges, enrollment fee, disconnection fees and hazardous material fees.

  • Fuel recovery fee – AmeriGas charges $7.68 on a monthly basis to cover the expenses of fueling its fleet of trucks.
  • Hazmat fee –This fee is assessed on a monthly basis and covers the transportation of hazardous materials. The fee is $9.69.
  • Late payment – When AmeriGas receives your payment past the due date, they charge you a fee equivalent to 1.5% of the past due amount.
  • Disconnection – In the event you cancel your contract of your service is terminated, AmeriGas charges you a fee of $100.
  • Service charge – When a technician visits you residence for service, AmeriGas charges a fee of $55.
  • Restocking charge – AmeriGas charges customers a fee of $120 when they deliver propane with a truck that is filled under the required capacity, as established by law.
  • Enrollment fees – AmeriGas offers several payment options that allow customers to receive a reduced price. The enrollment fees for special pricing range from $18.95 to $112 per year.

I Can’t Make a Payment

AmeriGas offers several payment plans for customers who can’t pay your bill. The available plans include:

  • AmeriGuard
  • Pre-Buy
  • AmeriLock
  • SmartPay
  • LineGuard
  • Payment Protection Plan

If AmeriGas supplies your home with gas for heating or cooling purposes, you may qualify for the LIHEAP home energy assistance program. LIHEAP provides federal funds to persons and families who meet income guidelines.

Will They Work With Me to Pay My Bill?

What was your experience dealing with AmeriGas? Did the company help you when you can’t pay your bill? Share your experience with us so customers just like you can receive assistance when they need it the most.

7 Comments on “AmeriGas Bill
  1. I can’t make the full payment on my bill and would love to work something out so I am not getting the late payment charge each month. Could someone please contact me so I can make payment arrangements? I just lost my job, but my wife works, so we should be able to make arrangements. Thanks!

  2. I cannot pay my entire bill. i can only pay $50-60 a month. i don’t know what to do with added late fees making things worse. i am a senior citizen on a fixed income. is there any help available?

  3. I have been buying gas from Amerigas 40+ years and I live in Hot Springs, Va. I am now trying to pay my bill of 1094.47 due March 27, 2014. I went to one section to pay by my credit card and it would not let me pay if it was over 599.00. So I tried to pay it in two payments. the first I was making for 594.47 and the second one , I was going to pay the balance due of 500.00. I filled out all of the information needed for the pyt. , using my visa card, giving the no. etc. and then it said at the last , the charge would be as they were showing 29.00+. I do not remember the exact amount.. Then it said please CONFIRM. I turned the computer off without confirming.
    After all of these years of service, I would like to know if I am a registered customer of do I need to register somehow, and if so will I be able go pay the full amt. of 1094.47 on my credit card and without an additional charge. Please let me know right away. Cecil

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