What to Do When You Can’t Pay Your Anglian Water Bill
Anglian Water is a water company in the United Kingdom. The company offers customers online customer service, account access and payment options. There are tips for water conservation and winter homecare tips to prevent pipes from freezing when temperatures drop. If customers sign up for online account access with eBill, they could win a monetary prize.
How to Pay the Bill
Anglian Water wants customers to feel they have choices when making bill payments. Online options are faster than postal options. If you have received a disconnect bill, contact the service department immediately.
Pay online: If you wish to pay your Anglian Water bill online at http://www.anglianwater.co.uk/household/your-account/ways-to-pay/index.aspx, you’ll have to do so through your personal bank. According to Anglian Water, customers should give their bank the Anglian Water Company account number (90011916), sort code (20-43-63) and the nine-digit account number for your service address.
Pay by debit card: Debit card payments are accepted at 08457-91-91-55. You can also pay with your debit card online at https://secure.payment-gate.co.uk/awWebPaymentsClient/payments/viewPaymentForm.do.
Pay at the post office: Visit your local post office to make your Anglian Water bill payment. Your check must be made out to Post Office Limited. There may be a fee assessed.
Pay by post: Postal payments should be sent to:
PO Box 10643
Pay in installments: If you wish to place your bill on an installment plan, contact the customer service department at 08457-91-91-55. Installments are available for weekly, fortnightly or monthly payments.
Questions About Your Billing Statement or Account?
If you have questions about your billing statement, view the Other Charges page of the website. This page lists disconnect and reconnect charges, among others. Customer service is also available at 08457-91-91-55.
How the Penalty Fees Work
There are several fees listed for Anglian Water. Fees are generally charged when customers don’t pay their bill on-time and service is interrupted.
- Disconnect fee: £52
- Reconnect fee: £52
I Can’t Make a Payment
If you have problems paying your Anglian Water bill, contact 0800-169-3630. The service department will help you setup a payment plan that fits your budget.
- Anglian Water Assistance Fund: Open for customers having financial trouble. Contact the service number to apply.
- Pension Credit: If you are over 60 and live in Great Britain you may qualify for the Pension Credit. Contact 0800-99-1234 for more information.
Will They Work With Me to Pay My Bill?
Yes, it appears that Anglian Water will work with customers to make that overdue water bill more manageable, but looks can be deceiving. Let us know how the company truly worked for you.