What To Do When You Can’t Pay Your Aqua Pennsylvania Bill
Aqua Pennsylvania is a water company serving various areas of Pennsylvania. Water is billed by consumption, so the months you use more will cost you more, and the service is often billed every other month or on a quarterly basis, making it difficult to budget accordingly. If you cannot pay your bill, here is a little bit about what you can expect.
How To Pay The Bill
Aqua Pennsylvania allows customers to make their payments automatically from their bank accounts on the due date, over the phone using a credit card, debit card, or a check-by-phone, online, in person, or through the mail.
To make your payment automatically from your checking account: Fill out an application for Aqua Pennsylvania payment center locater to find the paystation nearest you.
To make your payment through the mail send your check or money order to:
Aqua Pennsylvania, Inc.
P.O. Box 1229
Newark, NJ 07101-1229
Questions About Your Billing Statement or Account?
Customers wishing to learn more about fees listed on their Aqua Pennsylvania bill can read through the Tariffs links on the official website. Customer service has detailed information on all fees and why they were charged to your account at 1-877-987-2782.
How The Penalty Fees Work
Aqua Pennsylvania may charge a late fee on the past due balance not paid before the due date. There may be a fee for reconnection of service, which will be higher if the service is reconnected after hours, on weekends, on a holiday. There may be a fee for meter tampering, but these fees are not listed on the website and we were unable to reach customer service to confirm.
I Can’t Make A Payment
- Late payment charge: 1.25% of the past due balance
- Returned payment charge: $20 per returned payment
- Reconnect fee: $50 per reconnect
Will They Work With Me To Pay My Bill?
Are you a current or former Aqua Pennsylvania customer who can share your experience with our readers? Tell us what the company did (or did not do) to help you resolve a past due bill.