What to Do When You Can’t Pay Your Armstrong Cable Bill
Armstrong Cable is a cable company based in Kittanning, Pennsylvania. The company currently offers services to thousands of customers in Ohio, Kentucky, West Virginia, New York and Maryland. The services provided by Armstrong Cable include:
- Broadband services
- Home telephone services
- Internet services
How to Pay the Bill
Armstrong Cable provides several quick, easy and convenient methods to pay your bill. You can pay your bill online, by mail, by phone and by having the funds automatically deducted. Several of the methods of payments accept credit cards, debit cards, checks and electronic checks. Only in-person payment locations accept cash.
Automatic deductions: You can have your Armstrong Cable bill deducted from your checking or savings account. Although Armstrong Cable does not charge a service fee, you financial institution may charge a fee for using this service.
Pay in person: Customers can pay your Armstrong Cable bill at your local payment center. The complete list of locations is available on the website.
Pay by phone: Customers can pay your Armstrong Cable bill by calling customer service at 877-486-4666. You will incur a $2.50 convenience fee when making a payment by phone.
Pay by mail: Review your billing statement or account and send payments to:
Attn: CSC Billing Dept.
437 North main St.
Butler, PA 16001
Questions About Your Billing Statement or Account?
When you receive your monthly Armstrong Cable billing statement or account, do you understand all of the service charges or fees? In the event you need the charges explained, we recommend you visit the Armstrong Cable Customer Policy page. You can also contact customer service at 877-486-4666 for additional information.
How the Penalty Fees Work
Armstrong Cable charges customers several charges on a monthly and non-recurring basis. When we spoke to customer service, the representative only discussed the amount for insufficient funds and equipment damage. The representative explained the company also charges late payment fees, connection fees, equipment rental charges and security deposits.
- Insufficient funds – $25
- Equipment damage – $500
- Security deposit – This amount is based upon the credit history of the customer.
I Can’t Make a Payment
When we inquired about payment assistance for customers that can’t pay your bill, the customer service representative explained that customers should contact customer service immediately at 877-486-4666. They explained that customers may be eligible to place your past due balance on a payment plan.
Will They Work With Me to Pay My Bill?
When you needed help the most, did Armstrong Cable help you pay your bill? We want to hear your positive and negative experiences. Share your thoughts below.