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BMW Financial Services Review

What to Do When You Can’t Pay Your BMW Financial Services Bill

BMW Financial Services offers complete financial support for purchasing or leasing a BMW. The auto finance company also offers credit cards and performance insurance for BMW owners. The official website allows customers to apply for an auto loan directly to BMW Financial Services. Payments are also accepted on the website through the My BMW tab.

How to Pay the Bill

BMW Financial Services offers multiple payment options for BMW owners and leasers. Before customers can use online services, they must register for account access. If you have a loan with BMW Financial Services, you will be required to enter your social security number and the zip code listed on your billing account to link your BMW online access to your loan payment.

Pay online: You can pay your BMW Financial Services payment online at https://www.bmwusa.com/secured/content/forms/login.aspx. Registration is required.

Pay by mail: Mail payments are sent to differing addresses depending on your location and the type of loan you have with BMW Financial Services.

If you live in Arkansas, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington or Wyoming – mail your LEASE payment to:

BMW Financial Services
PO Box 78103
Phoenix, AZ 85062-8103

If you live in any other state, mail your LEASE payment to:

BMW Financial Services
PO Box 9001065
Louisville, KY 40290-1065

If you own a BMW and need to mail a loan payment, address the payment to:

BMW Bank of North America
PO Box 78066
Phoenix, AZ 85062-8066

If you need to mail an overnight payment, use the following address:

BMW Financial Services c/o Chase
1820 East Sky Harbor Circle South
Phoenix, AZ 85034-9700

Pay by phone: Customers with a lease or loan through BMW Financial Services can contact customer service at 1-800-578-5000.

Questions About Your Billing Statement or Account?

Customers who hold a loan or lease with BMW Financial Services can find out more about fees and service charges on the terms and conditions page included with the loan agreement. There is no mention of service fees online, but customers can learn more about being a BMW Owner. You can also contact the customer service department for your loan or lease at 1-800-578-5000.

How the Penalty Fees Work

Penalty fees for loans or leases originating with BMW Financial Services may be tailored to each account. There is no listing of penalty fees on the BMW Financial Services website, but we assume the fees are likely listed in a FAQs page once a customer is logged into their BMW account. The terms and conditions associated with your loan will likely note the penalty fees for non-payment, late payment and returned payment.

I Can’t Make a Payment

Most financial companies have programs in place for customers facing temporary financial difficulty. Contact the customer service department for BMW Financial Services at 1-800-578-5000. You may be offered the option to skip a payment or move a payment to the end of the loan. If you just need more time to pay, ask about changing the due date to the end of the month for additional time.

Will They Work With Me to Pay My Bill

Tell us your experience with BMW Financial Services.

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