What to Do When You Can’t Pay Your Bon Ton Bill
Bon Ton is a fashion retail store that began operations in the late 1890’s in York, Pennsylvania. The company currently has 275 retail locations across 23 states as well as a strong online presence. The company began credit cards services that were eventually bought out by financial powerhouse, HSBC. Bon Ton offers a reward system for customers that use your credit card on a regular basis.
- Classic membership
- Signature membership
- Signature Select membership
- Elite membership
How to Pay the Bill
Bon Ton only offers a few options for customers to pay your bill. The available options include online payments, phone payments, mail payments and in-person payments. The acceptable methods of payment include credit cards, debit cards, check, money order, electronic check and automatic deduction from your checking or savings account.
Pay online: Customers can pay your Bon Ton bill online by visiting https://www.hrsaccount.com/hrs/ecare?cmd_Redirect=LoginJSP&acctOrg=211&logoCode=000&merchantName=Bonton&merchantURL=http://www.bonton.com. The service is free and only requires you to register on the Bon Ton website.
Pay by phone: Customers can pay your Bon Ton bill by calling customer service at 1-888-385-8916. There is no convenience fees associated with this service.
Pay by mail: Customers can pay your Bon Ton bill by sending payment to:
HSBC Card Services
P.O. Box 49352
San Jose, CA 95161-9352
HSBC Card Services
ATTN: Exception Department
1301 E. Tower Rd.
Schaumburg, IL 60173
Pay in person: Customers can pay your Bon Ton bill at your local store. The complete list of store is available on the Bon Ton website.
Questions About Your Billing Statement or Account?
If you have questions about the fees included on your billing statement or account, including, interest charges, finance charges and late payment fees, we recommend you visit the Bon Ton FAQ page. You can also find out more information regarding your Bon Ton account by calling customer service at 1-888-385-8916.
How the Penalty Fees Work
Bon Ton charges customer fees, including, interest charges, late payment fees and returned check fees. The fees are assessed on a monthly basis as well as on a non-recurring basis.
- Interest charges – $1
- Late payment – Bon Ton charges customers late payment fees based upon the past due amount. For past due balances up to $100, the fee is $19. The fee increases to $25 when the past due amount is between $101 and $300. When the past due amount is more than $300, the late payment fee is $25. In the event you make a payment late within the next six months, the late payment fee increases to $35.
- Retuned check – In the event your payment is returned from your financial institution, Bon Ton charges you a $25 fee.
I Can’t Make a Payment
Bon Ton offers several options to customers that can’t pay your bill including:
- Reduced rate plan – a reduced APR is applied, reducing your monthly payment.
- Special repayment – depending on the item purchased, you receive a smaller payment.
- Special repayment factor – you receive a reduced APR as well a reduced payment.
Will They Work With Me to Pay My Bill?
What was your experience dealing with Bon Ton when you can’t pay your bill? Share your thoughts and leave us a comment below.