central-maine-power bills

Central Maine Power Bill

What to Do When You Can’t Pay Your Central Maine Power Bill

Central Maine Power has a service area greater than the states of Rhode Island and Massachusetts combined. The company provides electricity service to more than 600,000 residents across the state of Maine. Central Maine Power is located in a regulated energy state, so the company can offer energy prices lower than its competition. By offering low prices, Central Maine Power passes the savings onto the customer.

How to Pay the Bill

Central Maine Power offers several convenient methods for customers to pay your bill including mailing payments, delivering payments in person, automatic deductions and online payments.

Pay online: Customers can pay your Central Maine Power bill online by visiting https://secure3.i-doxs.net/cmpco/OneTime_Add2.asp?m=1. Payments can be scheduled monthly or on a one-time basis. Acceptable methods of payment include credit cards, debit cards and electronic checks.

Pay in person: Customers can pay your Central Maine Power bill in person by visiting one of the locations listed on the website. Customers incur a convenience fee of $1 when making payments at the listed locations.

Automatic deductions: Customers can pay your Central Maine Power bill by having the funds automatically deducted from your checking or savings account.

Pay by mail: Customers can pay your Central Maine Power bill by sending payments to:

Central Maine Power Company
P.O. Box 11752
Newark, NJ 07101-4752

Pay by phone: Customers can pay your Central Maine Power bill by calling customer service at 1-800-686-4044.

Questions About Your Billing Statement or Account?

You may not always understand all of the fees assessed to your Central Maine billing statement or account, such as late payment charges, connection charges or one-time security deposits. If this is the case, we recommend visiting the Central Maine Power customer care page. You can find additional information about your Central Maine Power billing statement or account by calling customer service at 1-800-686-4044.

How the Penalty Fees Work

Service fees and penalty fees are common among energy companies such as Central Maine Power. The fees include security deposits, late payment fees, reconnection fees and returned check fees.

  • Security deposit – Central Maine Power charges a security deposit when the customer is considered a credit risk or has a negative credit history. The security deposit is typically equivalent to two months of service.
  • Late payment – When Central Maine Power receive payment past the due date, the company charges a fee of 0.892%.
  • Connection – When beginning service with Central Maine Power, the company charges a fee of $14.
  • Returned check – When the bank returns your payment for insufficient funds, Central Maine Power charges customers $30.

I Can’t Make a Payment

Central Maine Power offers assistance to customers that have fallen on hard times and can’t pay your bill. The programs are designed to assist qualified low-income customers. The resources provided by Central Maine Power include information on Community Action agencies.

  • Friend Alert
  • Lifelight Service
  • Electricity Lifeline Program
  • Peoples Regional Opportunity Program
  • Penquis Community Action Program
  • York County Community Action Corp.
  • Waldo Community Action Partners
  • Community Concepts, Inc.
  • Washington Hancock Community Agency
  • Western Maine Community Action Corp.
  • Kennebec Valley Community Action Program

In addition to the above-mentioned programs, the federal government funds the LIHEAP home energy assistance program. LIHEAP provides energy assistance for low-income Central Maine Power customers who use electricity as the main source of heating or cooling.

Will They Work With Me to Pay My Bill?

Did Central Maine Power help your pay your bill? We want to hear your feedback, positive or negative, relating to the service levels of this company. Leave us a comment below.

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One comment on “Central Maine Power Bill
  1. COMPLAINT: I arranged for automatic monthly payments to CMP 2 months ago. Yesterday, I returned home to find a notice stuck on my door informing me that electricity to our home had been disconnected! Seems CMP goofed when entering my payment information into their system and because of this they were unable to process the automatic payments. When I called them to straighten this out and get our electricity restored, they admitted that no disconnection notice had ever been sent to us. They stated that they called us on two occasions but admitted to not leaving voicemail messages weither time. EXTREMELY POOR CUSTOMER SERVICE!!!! If I had a choice of power companies, I’d surely take my business elsewhere.

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