What to Do When You Can’t Pay Your City of Logan Bill
The City of Logan is located in Utah and was established in 1866. The city operates an electric company for residents of Logan. Customers can use the City of Logan website to login to their account online, view past bills and pay current bills. There is also a complete list of fees associated with electric service from the city.
How to Pay the Bill
The fastest way to pay your bill is through your online account, but that doesn’t mean your account will be credited immediately. If you’ve received a disconnect notice, you need to contact the customer service department at 1-435-716-9090 to find out how to pay your bill to stop service disconnection.
Pay online: If you want to pay the City of Logan from the comfort of your home, you can pay your City of Logan bill online at https://secure.loganutah.org/citizenaccess/. You need a valid email address to register for online account access. Further instructions will be sent to your email address.
Pay by mail: If you want to make payment by personal check or money order, send your payment to:
Logan City Light & Power
950 West 600 North
Logan, UT 84321
Pay by phone: The phone number for 24 hour customer service is 1-435-716-9090.
Questions About Your Billing Statement or Account?
There is nothing more confusing than looking at an energy bill and seeing multiple fees you have no idea were included on your bill. The Logan City Light & Power Electrical Fee Schedule explains many of the fees associated with late payments, returned payments and service in general. If you need more information, contact the customer service department at 1-435-716-9090.
How the Penalty Fees Work
If your service is disconnected, the City of Logan may require you pay all past due bills and a reconnect fee to restart service. Some of the service fees may be avoided if your past due bill is placed on a payment plan.
Reconnect at the pole: $109 during regular business hours; $163 after hours
Reconnect at the meter: $22 during regular business hours; $71 after hours
Delinquent notice: $11 (hung on your door)
I Can’t Pay My Bill
If you can’t pay your City of Logan bill you need to contact the customer service department. The phone number for customer service is 1-435-716-9090. There is no information about local or state programs to help customers in need, but we know customers meeting income guidelines can apply for the LIHEAP Home Energy Assistance Program.
LIHEAP: Contact your local Department of Human Services or learn how to qualify for energy assistance with LIHEAP.
Will They Work With Me to Pay My Bill?
We’d love to hear your story about the City of Logan bill pay. There is nothing online about customer service or programs to help customers pay past due bills. Let us know how you faired.