city-of-longmont bills

City of Longmont Utilities Bill

What to Do When You Can’t Pay Your City of Longmont Bill

The City of Longmont is truly an All-American town. The city has twice been voted as one of the United States Best Places to Live. The city is also the perfect place to raise a family with more than 1500 acres of open space and parks. With a strong commitment to the community, the City of Longmont provides assistance to residents who need help the most.

How to Pay the Bill

The City of Longmont provides several options for customers to pay your monthly bill. The available options include online bill payment, phone bill payment and in-person bill payment. You have the ability to pay using your credit card, debit card, check, cash, money order or check. You can also have your payment deducted from your checking or savings account.

Pay online: Customers can pay your City of Longmont bill online by visiting https://secure.ci.longmont.co.us/utilitybilling/. This service is free.

Pay by phone: A quick and easy option to pay your City of Longmont bill is to call customer service and pay by phone. Simply contact customer service at 303-776-6050.

Automatic deduction: Customers wanting to ensure your City of Longmont bill payment arrives on-time can have the funds automatically deducted from your checking or savings account.

Pay in person: Customers can pay your City of Longmont bill monthly by visiting:

Civic Center Complex
350 Kimbark St.
Longmont, CO 80501

Questions About Your Billing Statement or Account?

Typically utility companies disclose all of the service charges and fees associates with your monthly billing statement or account. Unfortunately, not ever customer understands all of the charges. If you fit the bill, we recommend you visit the City of Longmont Customer Resource page. You can also contact a customer service representative at 303-776-6050 for additional information about your billing statement or account.

How the Penalty Fees Work

The City of Longmont charges several fees that are assessed to your monthly billing statement or account. The one-time security deposit is refunded when you decide to termination your utilities contract.

Security deposit – You will need to pay a security deposit of $100 if you do not own you home and want service.

Returned checks – When you payment is returned by your financial institution, the City of Longmont charges a $15 fee.

I Can’t Make a Payment

When we communicated with a customer service representative, they explained that the City of Longmont offers a limited amount of assistance to customers that can’t pay your bill. The services include:

  • Payment arrangements – If you are facing a financial crisis, call customer service immediately at 303-776-6050. A representative will work with you to set-up a payment arrangement that fits your monthly budget.
  • LIHEAP – This federally funded program assist qualified low income customers pay your utilities bill. You will need to contact a customer service representative or the National Energy Assistance Referral Project (NEAR) at 1-866-674-6327 to see if you qualify for assistance.
  • Longmont C.O.P.E. – This service provides assistance to customers in financial distress. All of the funds come from donations of other customers.

Will They Work With Me to Pay My Bill?

What was your experience dealing with the City of Longmont when you can’t pay your bill? Although the city offers services designed to assist customers, did they assist you? We want you to share your thoughts and experiences with us so we may better help others. Leave your feedback, positive or negative, below.

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