What to Do When You Can’t Pay Your CMA Communications Bill
CMA Communications is a communications or cable company offering television, Internet and phone for residential and business customers. If your sole phone is provided through CMA Communications, that portion of the bill may be eligible for local or state programs that help low-income customers maintain a phone line for health reasons. Otherwise, you’ll need to contact CMA Communications if you are having trouble paying your bill.
How to Pay the Bill
You have a huge list of choices when it comes to paying your CMA Communications bill.
Pay at a CMA office: There are several CMA offices open to take customer payments. Find a CMA office near you.
Pay by phone: Call 1-866-754-7871 for more information on making your payment by phone. We now they accept credit cards by phone, but check payments can only be processed by phone if the payment address on your billing statement is a Dallas, TX address.
Pay by mail: You should send your payment to the address on your bill. There are multiple payment addresses based on your service location.
Questions About Your Billing Statement or Account?
There is very little information on the CMA Communications website about service fees, but there is a bit on the Additional Billing Info page. You can also contact customer service at 1-866-754-7871.
How the Penalty Fees Work
We were not able to find any specific penalty fees listed on the official website, but we did find reference to several fees charged if customers do not pay account balances on time.
- Late fee
- Returned payment fee
- Reconnect/Disconnect fee
You need to contact customer service if one or more of these fees are listed on your bill. Customer service can work with you to resolve the issue and keep your services connected while you pay off the past due balance.
I Can’t Make a Payment
There is no shame in being behind on utility bills. If you are having trouble paying your CMA Communications bill, contact the customer service department before your bill is due to prevent late payment fees and other service fees that will just increase the amount you owe. The phone number for customer service is 1-866-754-7871.
You can also fill out the Payment Arrangement form to contact customer service about your past due balance or disconnected account.
Will They Work With Me to Pay My Bill?
Tell us how you faired with CMA Communications. Did the company work with you to pay off that overdue balance without trouble?