What to Do If You Can’t Pay Your Coweta-Fayette EMC Bill
The Coweta-Fayette EMC is an electric company serving customers in and around Fayetteville, Newnan and Palmetto, GA. The EMC is an electric cooperative, so members must apply for membership and pay a small membership fee to start service.
How to Pay the Bill
Coweta-Fayette EMC offers multiple options for customers needing to make a payment. Some options provide faster account credit than other options.
Pay online: You can pay your Coweta-Fayette EMC bill online if you register for account access. You can login to your account or register at https://billing.utility.org/BPP/CreateUserIdFromLink.aspx.
Pay in person: There are three locations available for customers who wish to drop off payments in person. In person payments are processed at:
Palmetto – Headquarters
807 Collinsworth Rd
Palmetto, GA 30268
Newnan – Branch Office
14 Hospital Rd
Newnan, GA 30263
Fayette – Branch Office
103 Sumner Rd
Fayetteville, GA 30214
Pay by phone: If you wish to make a payment by phone, you can call 1-770-502-0226 for electric service and 1-877-746-4362 for natural gas service.
Pay by mail: You can mail your personal check or money order to one of the three in person payment centers.
Questions About Your Billing Statement or Account?
If you’ve received a bill with fees you don’t understand, read through the Service Rules and Regulations for more information on returned check fees and reconnect fees. You can also contact customer service for more information on fees at 1-770-502-0226 for electric and 1-877-746-4362 for natural gas.
How the Penalty Fees Work
The Service Rules and Regulations document lists many of the important penalty fees Coweta-Fayette EMC may charge your account if you don’t pay your bill.
- Returned check fee: $25 per returned payment
- Reconnect fee: $40 per reconnect
- Tampering fees: From $250 to $500
I Can’t Make a Payment
The first thing you should do if you are having trouble paying your energy bill is call customer service. The customer service department can work with you to place your past due balance on a payment plan.
- Operation Round-Up: Customers sign-up to donate money with each bill to this fund. Bills are rounded up to the nearest dollar with the change being placed in the Operation Round-up fund.
- LIHEAP: The LIHEAP Home Energy Assistance Program is available to low-income customers. If qualified, monthly energy assistance will be provided for one year. Customers cannot apply for LIHEAP through the cooperative. They must visit a local office of the Department of Human Services for more information.
Will They Work With Me to Pay My Bill?
Tell us more about the Coweta-Fayette EMC. Did the energy company work with you to pay off your past due balance without interrupting service?