What to Do When You Can’t Pay Your Dish Bill
Dish network offers cable company services to customers with a dish installed outside the home. The service is similar to DirectTV. Customers are required to sign a contract with Dish network, so unpaid bills can lead to late payment fees and early termination fees. It is important to contact Dish network if you are having trouble making a payment.
How to Pay the Bill
Dish network offers multiple payment options so customers have a convenient means of making payment on-time.
Pay online: The most convenient payment method is through your online account. You can pay your Dish bill online at https://customersupport.dishnetwork.com/customercare/prepLogon.do. You must register for free account access to make a payment.
Pay with cash: Cash payments are accepted at Pay-In-Cash locations.
Pay by mail: We found three addresses customers can use to mail payments for Dish network services. According to customer service, include the 16-digit account number on your check or money order when sending payment.
Palatine, IL 60055-0063
PO Box 105169
Atlanta, GA 30348-5169
PO Box 7203
Pasadena, CA 91109-7203
Alternative payment options: Dish offers the following alternative payment options. Some payment methods require the customer pay a service fee to the payment processor.
MoneyGram – $6.99
In Person Payment – $4.95
PreCash – $5
Western Union – $6.75
CheckFreePay – $1.50
ACE Cash Express – $4.50
Banco Santander Puerto Rico – $0
Pay With Billfloat:
Billfloat lets customers defer payment for 30 days by paying the bill for them and waiting on collection.
Questions About Your Billing Statement or Account?
If you have questions about fees that you do not understatnd, such as early termination fees, late payment fees and returned check fees, we highly recommend you visit the Dish Network FAQ page. You can access additional information about your Dish Network account by calling customer service at 1-800-333-3474.
How the Penalty Fees Work
Dish network openly lists all penalty fees associated with non-payment and disconnection. Contracts hold customers to monthly payments for one to two years. If service is disconnected for non-payment, the late payment fee is manageable, but the early termination fee can be overpowering. Dish network will send customers to collection if they do not pay the early termination fees.
- New connect cancellation: $420, prorated based on remaining time on contract.
- Dish’n it up cancellation: $240, prorated based on remaining time on contract.
- HD free for life cancellation: $240, prorated based on remaining time on contract.
- Late payment: $5
- Returned check or other form of payment: $10
I Can’t Pay My Bill
If you are unable to pay your Dish bill, you must contact customer service at 1-800-333-3474. No information on payment arrangements or payment plans is listed on the Dish network website. The company is strict about contracts and early termination.
Will They Work With Me to Pay My Bill?
We found few options for customers having trouble making a Dish network payment. This service is contractual, so if you are having financial trouble, it is best to contact customer service. Did Dish network work with you to resolve your past due bill?