What To Do When You Can’t Pay Your Exxon Mobil Bill
Exxon Mobil is a fuel company offering fuel card accounts for both personal and business use. Accounts are credit based, and if you ever reach a point where you cannot pay the bill, you may risk damaging your credit rating, hindering your ability to secure credit in the future. If you are having trouble paying the bill, here is some information that may help you.
How To Pay The Bill
Customers can either use Exxon Mobil online bill pay or send their payment by mail.
For Exxon Mobil online bill pay, visit
https://www.accountonline.com/cards/svc/Login.do?siteId=EXXONMOBIL. You will have to login to your account to process the payment. If you do not have an account, you will have to register before you can process an online payment.
To mail your Exxon Mobile payment, choose the address for your account type.
ExxonMobil Personal Card and ExxonMobil Preferred Card Payments:
Des Moines, IA 50361-0001
ExxonMobil MasterCard Payments:
P.O. Box 6530
The Lakes, NV 88901-6530
ExxonMobil Business Card Payments:
Des Moines, IA 50368-8938
Overnight Delivery for ExxonMobil Personal Card, ExxonMobil Preferred Card and ExxonMobil Business Card Payments:
4740 121st Street
Urbandale, IA 50323
Overnight Delivery for ExxonMobil MasterCard Payments:
Payment Processing Center
8725 W. Sahara
Las Vegas, NV 89163
Questions About Your Billing Statement or Account?
Typically, credit card companies offer information about the fees and charges assessed to customers on a monthly basis. On the same lines, you may not understand all of the available information. If you need clarification or your billing statement or account, we recommend visiting the Exxon Mobil Customer Resource Page. You can also find out more about your billing statement or account by calling a customer service representative at 1-800-344-4355.
How The Penalty Fees Work
Exxon Mobil ccharges a wide variety of fees to customers on a monthly and non-recurring basis. You will notice charges, including, late payment fees, returned check fee, increased interest rates and finance charges.
- Late payment – In the event Exxon Mobil receives your bill payment past the established due date, you are charged a fee ranging from $9 to $15.
- Finance charges – The minimum finance charge assessed to your billing statement or account is $1.5 per month.
- Interest rate – Depending on your payment history and credit worthiness, your interest rate can fluctuate. The rate ranges from 21% to 27%.
- Returned check – If your financial institution returns your check, Exxon Mobil charges you a $10 fee per instance.
I Can’t Make A Payment
If you cannot make your ExxonMobile payment, contact the appropriate customer service for your card type. They may be able to help you with temporary hardship payment plans or refer you to consumer credit counseling.
- ExxonMobil Personal Card and ExxonMobil Preferred Card: 1.800.344.4355
- ExxonMobil MasterCard: 1.800.554.6914
- ExxonMobil Business Card: 1.800.903.9966
- ExxonMobil Fleet Cards:1.800.627.3427
Will They Work With Me To Pay My Bill?
To an extent, yes, they will help you. They can help with consumer credit counseling if necessary. However, if you avoid the issues and do not attempt to reconcile your account, you may be sent to collections and have your account charged off for non-payment and closed. It is best to work with the company before this happens. Are you a current or past customer with one of these credit cards? Share how the company worked with you to resolve your issues.