What to Do When You Can’t Pay Your Farmers Electric Bill
Farmers Electric is an electric company serving the residents of Greenville, Texas. The cooperative works like other cooperatives, requiring customers apply for membership and pay a membership fee before service is started.
How to Pay the Bill
If you want to pay your Farmers Electric bill on-time, you are given several options, including paying online, in person and by mail.
Pay by phone: You can make a phone payment at 1-903-455-1715. Payments are accepted by electronic check and credit card 24 hours a day. There is no processing fee for making payments by phone.
Pay by mail: If you wish to make payment by mail and don’t have the envelope that came with your bill you can send your payment to:
PO Box 558
Sulphur Springs, TX 75483
Pay in person: You can make payments at the main office of Farmers Electric. The address for the main office is:
2000 East I-30
Greenville, TX 75402
Pay by phone: The customer service department may be available to take payments by phone. Contact the service department at 1-800-541-2662 to make payment or learn more about alternative payment options.
Questions About Your Billing Statement or Account?
Farmers Electric publishes all fees associated with account service. If you have questions about your bill you can read through the Service Fees to better understand your bill or you can call the customer service department at 1-800-541-2662.
How the Penalty Fees Work
There are several fees associated with late payments. These fees may be avoidable if you contact the service department for a payment plan before your bill is late.
- Returned check fee: $35 per returned payment
- Collection fee: $20 per collection notice sent
- Late payment: 5% of the past due account balance
I Can’t Make a Payment
Farmers Electric publishes a long list of local agencies that help residents having difficulty paying electric bills. You can view the local agencies on the Payment Assistance page.
LIHEAP: The LIHEAP energy program is a low-income program funded by federal government. Residents need to provide income verification before being accepted into the program. Learn more about how to qualify for energy assistance with LIHEAP.
Will They Work With Me to Pay My Bill?
Tell us about how Farmers Electric worked with you to pay your past due account balance without interrupting service.