What to Do When You Can’t Pay Your Flint Energies Bill
Flint Energies was first incorporated as an electric company in 1937. The original name for the company was Taylor County EMC. Today the company works hard to support community and alternative energy projects. Flint Energies currently:
- Runs all service fleet machinery on biodiesel and ethanol
- Offers green power alternatives
- Supports local education with the System Operations Co-Op Scholarship Program
How to Pay the Bill
Online payment: You can pay your Flint Energies bill online after registering for access to your online account. Your online account allows you to view your energy bills and make direct payments to Flint Energies at https://e-bill.flintemc.com/bpp/login.aspx. You will need an email address and your account number to register.
Mail payment: There are currently six offices accepting mailed payments. Customers must mail a personal check or money order with payment stub or current account number. Cash payments are not suggested. Customer service suggests using the address nearest your home.
3 S Macon St
PO Box 308
Reynolds, GA 31076-0308
Flint Energies Member Center
98 Carol Vinson Pkwy
PO Box 7089
Warner Robins, GA 31095
494 Perry Pkwy
PO Box 1011
Perry, GA 31069
13334 Macon Rd
Upatoi, GA 31829-0033
900 Hwy 96
PO Box 6719
Warner Robins, GA 31095-6719
Flint Appliance Center
924 S Houston Lake Rd
Warner Robins, GA 31088
Bank draft and credit card draft: Customers wishing to pay by bank or credit card draft must contact customer service for an application. The customer service phone number is 1-800-342-3616.
Phone payments: The automated payment line is available 24 hours a day for payments. The number is 1-800-342-3616.
Questions About Your Billing Statement or Account?
Flint Energies provides a complete list of fees to customers, such as late payment fees, service charges and returned check fees. Although the information is available, you may need additional clarification. If so, we suggest visiting the Flint Energies Customer Resource page. You can also contact customer service at 1-800-342-3616 for additional information.
How the Penalty Fees Work
When utility payments are not received by the due date, many companies will charge late payments fees and other collection charges. This is the case for Flint Energies.
- Late payment fee: A 5% charged will be added to your bill based on the past due balance if you are unable to make payment by the due date. If your payment is sent, but does not reach the company before the due date, the charge may appear on your next bill.
- Trip fees: Charged when a service tech is dispatched to your home to collect payment or disconnect service.
- Returned check fee: Charged when a payment is returned for insufficient funds or stopped payment.
I Can’t Make a Payment
Flint Energies reserves the right to disconnect service at any time after the disconnect date has passed. Customers are urged to contact customer service for a payment arrangement before receiving a disconnect notice. If power is disconnected, Flint Energies can require:
- Full payment of the account balance plus fees
- Security deposit
- Reconnection charge
Flint Energies will work with customers to even out payments with the Levelized Billing program. Senior Citizens or disabled customers receiving only one check per month may adjust their due date to match the date when their income check is received.
Some Flint Energies customers may qualify for the LIHEAP Home Energy Assistance Program. The program is designed to help low-income families make energy bill payments during times of financial need.
Will They Work With Me to Pay My Bill?
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