What You Should Do When You Can’t Pay Your Florida Hospital Bill
Florida Hospital operates 18 hospitals throughout Florida. Among the campuses is the Florida Hospital for Children, Winter Park Memorial Hospital and various Advent Health System offices. Unexpected medical bills can leave a family destitute with nowhere to turn. Most hospitals have a billing office where patients can sort out medical expenses and place bills on a payment plan. If you don’t pay your Florida Hospital bill, they hospital billing office will send your bill to collection.
How to Pay the Bill
Florida Hospital offers a Patient Financial Services department that works with patients and patient families during pre-registration, registration, financial assistance and billing help.
Pay your bill online: You can pay your Florida Hospital bill online at https://billpay.floridahospital.org/billpaylogin.aspx. You need the account number or guarantor number, guarantor name and the last four digits of the social security number for the person billed to access online account information. Once logged in, you can make a payment.
Pay by mail: Patients have the opportunity to make payment by mail with a personal check or money order. The account number should be written on the payment before it is sent or the stub from the Florida Hospital bill can be included in the envelope. The mailing address for Florida Hospital is:
Attn: Patient Billing
601 E Rollins St
Questions About Your Billing Statement or Account?
If your Florida Hospital bill has charges such as collection fees, late payment fees or additional fee you do not understand, we recommend you visit the Florida Hospital FAQ page. You can also call Florida Hospital customer service at 1-407-303-2800 for more information.
How the Penalty Fees Work
Florida Hospital will charge late payment fees to your account if you don’t make your payment by the due date on the bill, but the personal finance department will work with you to arrange a payment plan. Collection fees will apply if you don’t make payments according to the payment plan.
I Can’t Make a Payment
Florida Hospital clearly notes all payment options available for patients having trouble paying medical bills.
- Financial Assistance: Contact 1-407-303-0500 for more information on financial assistance for non-elective procedures.
- Financial Arrangements: If you have insurance, Florida Hospital will bill your insurance before billing you the remaining balance on the account. According to the FAQs section of the website, Florida Hospital has the right to charge you any fee in excess of estimated insurance coverage at the time services are provided.
Customers without insurance must pay a down payment and the remaining balance at discharge. Though this policy is in effect, most hospitals will bill customers after discharge and offer a payment plan for the unpaid balance.
Will They Work With Me to Pay My Bill?
We’d love to hear from patients of Florida Hospital about the customer service and financial departments. Did they work with you to setup a payment plan with affordable payments?