What to Do When You Can’t Pay Your Freeborn Mower Coop Bill
The Freeborn Mower Coop supplies electricity to residents in and around Albert Lea, Minnesota. Minnesota has some pretty harsh winters so the cold weather rule is in effect. However, Freeborn Mower Coop will not continue to provide electric if a customer avoids contacting the company for a payment arrangement.
How to Pay the Bill
Pay by mail: You can choose to mail your payment to Freeborn Mower Coop if your due date is well in the future. Remember, mail payments take longer to process and many electric companies continue to charge late payment fees even if you’ve already sent your payment.
Freeborn Mower Cooperative Services
PO Box 611
Albert Lea, MN 56007
Pay in person: Out and about in Albert Lea? Stop by the Freeborn Mower Coop office to drop off your payments. The office is located at:
Freeborn Mower Coop
2501 Main St E
Albert Lea, MN 56007
Pay at the drop box: If you don’t want to wait in line at the Freeborn Mower Coop office you can drop your payment off at the drop box located outside. The drop box is also ideal for after hours payments.
Pay with direct debit: Give Freeborn Mower Coop permission and they will automatically deduct your full bill form your bank account. All you have to do is fill out the Direct Debit Authorization Form and drop it off at the Albert Lea office.
Questions About Your Billing Statement or Account?
It’s not uncommon for customers to have questions about a bill or utility statement. For more information on fees charged by Freeborn Mower Coop visit the Collection Policy and Fees page. You can also contact customer service at 1-800-734-6421 for more information on your bill.
How the Penalty Fees Work
Pay your account after the due date listed on the bill and you’ll be responsible for penalty fees. Calling customer service may help you avoid penalty fees and keep your bill from growing larger.
- Late payment fee: $5 plus 1% of the past due balance.
I Can’t Make a Payment
Freeborn Mower has a cold weather rule in effect. Between October 15th and April 15th, the company must follow a strict set of rules and procedures before disconnecting service. Customers will be offered a payment arrangement and must keep current with those payments to protect electric service.
- LIHEAP: The LIHEAP program is available to low-income residents who meet federal guidelines. Contact customer service at 1-800-734-6421 for more information on how to qualify.
Will They Work With Me to Pay My Bill?
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