What to Do When You Can’t Pay Your Granite State Electric Bill
Located in the heart of New Hampshire, Granite State Electric proudly provides electricity to more than 38,000 residents in approximately 20 different communities. The electric company is an active participant in the needs of the community by sponsoring:
- Local schools
- Engineering projects
- Giving to local charities
How to Pay the Bill
The available payment options provided by Granite State Electric included online bill payments, in-person payments, mail payments and phone payments. The majority of the services are free. The one payment options subjected to a convenience fee is phone payments.
Pay online: Upon registering or signing into your account, you can pay your Granite State Electric bill online by visiting the https://www1.nationalgridus.com/granitestate/YourAccount/DualLogin.aspx?ReturnUrl=%2fgranitestate%2fyouraccount%2fEnhanced_Access%2fPayOnline.aspx.
Automatic deduction: Do you want to avoid late payment fees? Set up recurring payments from your checking or savings account.
Western Union/SpeedPay: A third-party alternative to traditional bill payments is Western Union or SpeedPay. Both locations accept credit cards and debit cards. Customers incur a $2.25 fee for using this service.
Pay in person: Customers can visit several locations throughout the state in order to pay your bill in person. The complete list of in-person locations is available online.
Pay by mail: You can send you bill payment to:
Granite State Electric
P.O. Box 11737
Newark, NJ 07101-4737
Pay by phone: Contact customer service at 1-888-211-1313 to pay your bill by phone.
Questions About Your Billing Statement or Account?
When you receive your Granite State Electric bill, do you understand all of the fees and charges? At times you need the fees and service charges explained. We recommend you review the Granite State Electric Customer Rate page. For additional information regarding your account, call 1-888-211-1313 and speak with a customer service representative.
How the Penalty Fees Work
Several of the fees associated with your Granite State Electric billing statement or account include late payment charges, returned check payments and reconnection fees. We suspect the company also assesses security deposits, disconnection charges and possibly service fees.
Late payment – 1.5% of the past due balance is added to your current balance
Returned check – $10
Reconnection – in order to reconnect service, you will need to pay all past due balances
I Can’t Make a Payment
When you are having difficulty paying your bill, Granite State Electric gives customers several payment assistance programs to choose from. The programs include:
- LIHEAP – This service is funded by the federal government, with funds dispersed to the state. In order to qualify, you must meet certain financial requirements. We suggest you apply early due to limited funds.
- Payment extensions – Call customer service at 1-888-211-1313 and ask about payment extensions. You can move the payment up to 10 days past the original due date.
- Payment arrangement – After calling customer service, you can set up your account on a payment arrangement. Customer service allows you to pay your past due balance in smaller portions.
Will They Work With Me to Pay My Bill?
Did Granite State Electric help you pay your bill? We want to know, leave us a comment below.