What To Do When You Can’t Pay Your Great Lakes Student Loan Bill
Great Lakes Student Loan is a bank offering loans to pay for college. These bills are important, but are often times the last ones to be paid when times get tough. Don’t worry, though, because there are several things you can do to keep your account in good standing.
How To Pay The Bill
Great Lakes Student Loan allows you to make payments online using your bank account, by phone with your debit card, and by mail.
To make your Great Lakes student loan payment online visit: https://www.mygreatlakes.org/borrower/gl/login/staticContent.html. You can setup automatic monthly payments from your bank account, or choose to make a one-time payment with a bank draft.
To make your Great Lakes student loan payment by phone, call customer service at (800) 236-4300. Customer service is available from Monday – Thursday 7:00 a.m. to 8:45 p.m. Central time and Friday 7:00 a.m. to 5:45 p.m. Central time. Automated account information is available 24 hours a day, seven days a week.
To make your Great Lakes student loan payment by mail, send payment with the account number on the memo line to the following address:
PO BOX 7860
Madison, WI 53707
Questions About Your Billing Statement or Account?
If you encounter fees associated with your Great Lakes Student Loan bill that are confusing such as private loan processing, default management and loan servicing, you should visit the Products and Services FAQ page. You may also want to contact customer service at 1-800-236-4300.
How The Penalty Fees Work
The penalties will vary based on your loan type, but you should expect to pay a late fee if your payment is made past the due date. You may also incur a fee if the bank declines your payment. If you place your loans in forbearance or deferment, you may incur more interest at the end of the loan term. For more information on the specifics of the fees in your case, please speak to a customer service representative about your account.
I Can’t Make A Payment
If you cannot make a Great Lakes student loan payment, login to your account to learn about how you can postpone your payments or change your payment plan to something more manageable. If you do not have an online account or would rather speak to a live person, you can call customer service and get the same information. Your options will vary based on your previous history and loan type, because student loans only have a certain amount of time over the term that they can be placed in forbearance.
Will They Work With Me To Pay My Bill?
Great Lake student loans will work with you on your payment, because there are several different repayment plans and options available to accommodate various income levels and payment amounts. If you are a current or previous Great Lakes student loans customer who has experience in handling the past due payments, please let us know how the company worked with you to help you.