What to Do When You Can’t Pay Your Infiniti Financial Services Auto Lease Bill
Infiniti Financial Services provides customers with two auto finance options for financing a vehicle – lease and loan. The lease program is less expensive than the purchase program because Infiniti retains ownership of the vehicle after the lease has expired. Lease payments are like rental payments, in that customers pay to use the vehicle each month. As long as the lease terms are maintained, the security deposit is returned at the end of the lease and the customer can choose to enter into a new Infiniti lease, if desired.
How to Pay the Bill
Infiniti Financial Services Auto Lease program offers customers multiple options for paying billing statements on-time. If customers have trouble making payments, it is best to contact the lease customer service department at 1-800-887-5155.
Pay online: You can pay your Infiniti Financial Services Auto Lease online at https://www.infinitifinance.com/nmaccss/. You will need to register your account number for access to your online account. If you have trouble registering, contact customer service for more information.
Pay by mail: Your lease billing statement will have the proper mailing address for lease payments. Each state has a different mailing address. If you need the local mailing address for your lease payment, visit the FAQ page and click the Where Should I Mail My Payment link. Choose your state and send payment to the address listed.
Pay with DirectPay: DirectPay can be setup from your online account. With this service, payments for your Infiniti Financial Services Auto Lease are deducted each month from your bank account on the due date.
Pay by phone: Phone payments are processed by BillMatrix. Call 1-800-603-7385 to pay your monthly lease bill. You will be asked for your account number and a service fee when making your payment.
Questions About Your Billing Statement or Account?
Auto leases can be confusing. If you have general questions about the auto lease program, you can view the General FAQs to learn more about fees and service charges. If your question is not answered in the FAQs section, contact lease customer service at 1-800-887-5155.
How the Penalty Fees Work
Penalty fees for lease programs are often tacked onto the final payment. If you go over the allowed mileage or the automobile is returned in unsatisfactory shape, you will be charged an additional fee. Other fees charged by Infiniti Financial Services Auto Lease program may include late payment fees and returned payment fees, but the amounts of these fees are not listed on the Infiniti website.
I Can’t Make a Payment
Infiniti Financial Services is one of the few companies that outlines options for customers having temporary financial problems. Your bill due date can be moved and you can skip a lease payment. Simply contact the customer service department at 1-800-887-5155 for more information on the payment alternatives for your lease account.
Will They Work With Me to Pay My Bill?
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