What to Do When You Can’t Pay Your Klickitat Public Utility District Bill
The Klickitat Public Utility District provides electricity to areas in and around Goldendale and White Salmon, Washington. The company offers information for landlords, residential customers, commercial customers and senior citizens on the consumer website. If you register for an online account you can view your bills and make payments directly to the company.
How to Pay the Bill
With flexible payment options, customers no longer have to worry about the time it takes for payments to reach Klickitat PUD by mail.
Pay online: Have your account number ready? Log in to pay your Klickitat Public Utility District bill online at https://online.klickpud.com/scripts/cgiip.exe/WService=PDOnline/login.w. You’ll need your account PIN to complete the log in process. If you don’t have a PIN or you need help locating your PIN, contact the customer service department at 1-800-548-8357.
Pay at a Klickitat location: Now, if you’re in the Glendale or White Salmon area you can drop off your payment at a Klickitat location.
1313 S Columbus Ave
Goldendale, WA 98620-9578
White Salmon Office
110 NE Estes
White Salmon, WA 98672
Pay with a bank draft: If you have a checking or savings account, contact customer service at 1-800-548-8357 for more information on the direct debit or bank draft payment option.
Questions About Your Billing Statement or Account?
There are likely going to be questions about your bill at some time, so read through the Service Charges document provided by Klickitat PUD. Additional questions can be answered by the customer service center at 1-800-548-8357.
How the Penalty Fees Work
Avoid penalty fees by calling customer service before your bill due date. Many consumers choose to avoid making the call because they are afraid of the consequence of admitting they cannot make a payment. Don’t worry; the customer service department is there to answer questions and help.
- Reconnect charge: $30 at meter; $40 at another connection point.
- Reconnect charge after hours: $70 at meter; $80 at another connection point.
- Reconnect after 9 PM: $200
- Returned payment charge: $30
- Collection charge: $30 for a trip to collect payment.
I Can’t Make a Payment
There is no shame in having financial difficulty paying your Klickitat PUD bill. Contact the customer service department at 1-800-548-8357 to place your account on a payment arrangement. Payment arrangements are available from most utility companies to prevent service disconnection, but the plans also help keep bills lower as the account is not typically charged late payment fees if the payment plan is agreed upon before the due date.
Will They Work With Me to Pay My Bill?
Tell us more about the Klickitat Public Utility District and how they handle past due accounts.