What to Do When You Can’t Pay Your Laurens Electric Bill
Laurens Electric is an electric company cooperative. The members of the cooperative are the owners of the electric company. As is the case with nearly all cooperatives, residents need to apply for membership and pay a membership fee before starting service with Laurens Electric. The fee as of 2011 was $5.
How to Pay the Bill
Laurens Electric offers only a few ways for customers to make bill payments. The fastest option is online or by phone, but mail payments are also accepted. If your account is past due, contact customer service immediately. Sending a past due payment by mail may cause your account to go into disconnect status before payment is processed.
Pay online: You can pay your Laurens Electric bill online as long as you have access to your online account. Customers can register for a new account or login to their Laurens Electric account at https://billing.laurenselectric.com/lec/login.jsp. Registration requires an account number, statement ID and valid email address.
Pay by phone: Payments are processed directly by Laurens Electric. The customer service phone number is 1-800-942-3141. Bank account and credit card payments are accepted by phone.
Pay by mail: If you wish to send a personal check or money order payment, please send payment to:
PO Box 700
Laurens, SC 29360
Pay in person: There are four locations that currently accept Laurens Electric payments.
2254 Hwy 14
Laurens, SC 29360
406 N Main St.
Joanna, SC 29351
1201 E Butler Rd
Greenville, SC 29601
1471 Hwy 221
Woodruff, SC 29388
Questions About Your Billing Statement or Account?
Although Laurens Electric does not disclose sercice charges or fees, does not mean the company does not charge them on a monthly basis. If you have noticed charges you are unfamiliar with, we recommend visiting the Laurens Electric FAQs. For additional information regarding your Laurens Electric billing statement or account, re suggest calling customer service at 1-800-942-3141.
How Penalty Fees Work
We found no reference to penalty fees listed on the Laurens Electric website. Typically electric cooperatives are open about late payment fees, returned check fees and other fees associated with past due balances and disconnection.
Membership fee – $100 to $250
I Can’t Make a Payment
- FlexPay: FlexPay is a program that allows a Laurens Electric customer to move the payment date to accommodate monthly income. Customers need to be elderly or disabled to qualify for FlexPay.
- AveragePay: Balances your energy bill by billing the average amount monthly based on previous usage. Bills are the same every month so you can budget your energy costs.
- Payment arrangements: We found no mention of payment arrangements from Laurens Electric. Many small companies offer this service, so contact customer service before your bill is past due to setup your account on a payment plan. You can reach customer service at 1-800-942-3141.
- LIHEAP: The LIHEAP program is an income-based service that helps qualified applicants pay energy bills. Learn how to qualify for energy assistance with LIHEAP.
Will They Work With Me to Pay My Bill?
This is a common question and the answer is different for each company. Laurens Electric has methods in place to help customers resolve past due payments as painlessly as possible and still retain energy services. Did Laurens Electric live up to your customer service expectations when you were faced with an overdue bill?