What to Do When You Can’t Pay Your Maine Public Service Company Bill
Maine Public Service Company is an electric company that provides excellent customer service and low cost energy for residents of Northern Maine. The company currently provides service for approximately 36,000 customers. The company provides electric services to industrial and commercial industries.
How to Pay the Bill
Maine Public Service Company allows customers to pay your bill in a manner that easy and convenient to the customer. The available options to pay your bill include automatic draft, mailed payments, in-person payments, online payments and payments by phone.
Pay by mail: You have the ability to send you bill payments to:
P.O. Box 1209
Presque Isle, ME 04769-1209
Pay in person: You can pay your bill in-person by visiting Maine Public Service Company locations. The complete list is available on the website.
Automatic deduction: Customers wanting to ensure you pay your bill on time can sign-up for automatic deduction. The bill payment is taken from your bank account.
Questions About Your Billing Statement or Account?
When you receive your bill on a monthly basis, do you understand the terminology of the service charges and the fees assessed to your account? If you need your account explained, we suggest you review the Maine Public Service Company Terms and Conditions. You can seek additional information by calling customer service at 1-877-655-4448.
How the Penalty Fees Work
You may notice fees and service charges assessed to your account. The fees charged by Maine Public Service Company include:
Returned check – $5
Late payment – The amount depends upon the regulations enforced by the state.
Connection – $20 (regular business hours); $55 (same day service)
Service – $75 (flat fee); $30 (hourly rate)
Temporary service – $50
I Can’t Make a Payment
The company provides several services and programs designed to assist customers during your time of need.
PowerPACT – The service gives you credits toward you bill based upon your income level.
MPS special payment arrangements – This service is similar to the payment arrangements. The balance placed on a payment plan is the balance from the winter months.
- MPS payment arrangements – Your service is not terminated if you meet strict guidelines. Customers must pay a substantial portion of the past due balance, have excellent payment history and not received a termination notice.
- LIHEAP – This program is federally-funded and designed to assist qualified low-income customers.
Will They Work With Me to Pay My Bill?
Did Maine Public Service Company help you when you needed assistance the most? Let us know by commenting below.