What to Do When You Can’t Pay Your Mercury Insurance Bill
Mercury Insurance is one of the leading independent insurance companies in the United States. The company covers millions of customers in Virginia, Texas, Pennsylvania, Oklahoma, New York, New Jersey, Nevada, Michigan, Illinois, Georgia, Florida and Arizona. The services offered by Mercury Insurance include:
- Car insurance
- Home insurance
- Condo insurance
- Renters insurance
- Umbrella insurance
- Commercial Auto insurance
- Business insurance
- Mechanical breakdown protection
How to Pay the Bill
Mercury Insurance provides easy and convenient ways for customers to pay your bill. The available options include online payment, phone payments, mail payment, in-person payments and payment centers.
Pay online: Customers can pay your Mercury Insurance bill online by visiting https://payment.mercuryinsurance.com/payments/. You will not have to register your account, but merely enter your account information. Customers are not charged a convenience fee when using this service.
Pay by phone: Customers can pay your Mercury Insurance bill by calling customer service at 1-800-503-3724. The service is available 24 hours per day, se.ven days per week. Customers are not charged a convenience fee when making a phone payment. Acceptable methods of payment include credit cards and debit cards.
Pay by mail: Customers can pay your Mercury Insurance bill by sending payments to:
Mercury Insurance Group
P.O. Box 11991
Santa Ana, CA 92711
Pay in person: Customers can pay your Mercury Insurance bill by visiting a convenient location near you. The complete list of locations is available on the Mercury Insurance website.
Questions About Billing Statement or Account?
Insurance companies tend to be transparent when assessing fees to your billing statement or account. But there are occasions that fees such as cancellation fees, late payment fees and insufficient funds fees are added that you do not understand. If this is the case, you should visit the Mercury Insurance FAQs. An additional resource is to contact customer service at 1-800-503-3724.
How the Penalty Fees Work
Mercury Insurance charge customers fees on a monthly basis as well as non-recurring basis. Several of the monthly fees vary depending on the amount of coverage. Mercury Insurance also may require a security deposit depending on the credit history of the customer.
- Cancellation – In the event a customer cancels your Mercury Insurance, the company charges you a fee ranging from $25 to $35.
- Late payment – Mercury Insurance charges $25 when payment is received past the due date.
- Insufficient funds – Mercury Insurance charges customers when payment is returned from your financial institution. The fees range from $25 to $30 per instance.
- Transfer – If customers sell your vehicle or home and your Mercury Insurance transfers to another individual, the company charges a $50 fee.
I Can’t Make a Payment
Mercury Insurance did not disclose information regarding bill pay assistance. The customer service representative we spoke to explained that customers should contact Mercury Insurance at 1-800-503-3724 prior to receiving a termination notice. Mercury Insurance will work with customers on an appropriate payment plan that meets your individual monthly budget.
Will They Work With Me to Pay My Bill?
What was your experience dealing with Mercury Insurance? Did the company help your pay your bill? Share your experiences, both positive and negative, so other customers can benefit. Leave a comment below.