What to Do When You Can’t Pay Your Middlesex Water Bill
With more than 100 years in the water and wastewater business, Middlesex Water currently provides water service to approximately 400,000 customers is the northeast region of the United States, mainly in New Jersey and Delaware. Middlesex Water is an integral part of the communities it services by focusing on the following initiatives:
- Community irrigation
- Partnerships with the community
- Excellent customer service
- Wastewater and water treatment
- Complimentary services and products
How to Pay the Bill
Pay online: Customers can pay your Middlesex Water bill online by visiting https://billq.cashcyclesolutions.com/EBPP/Paydirect.aspx?BillerName=MIDDLESEXWATER. You can make a payment using your credit card or your debit card. Making an online bill payment is free.
Pay in person: Middlesex Water provides a quick an easy alternative to online bill payment, payment in person. CheckFreePay is a walk-in location where customers can pay your monthly bill. You can make payments using your credit or debit card, check or cash. The service is free. Another in-person payment location is:
1500 Ronson Rd.
Iselin, NJ 08830
Pay by mail: Customers can mail your Middlesex Water bill payment to:
Middlesex Water Company
P.O. Box 1500
Iselin, NJ 08830
Attn: Bayview System
Pay by phone: You have the ability to pay your Middlesex Water bill by phone. Simply contact customer service at 877-720-9272 or 732-634-1500 and provide the representative with your account information.
Questions About Your Billing Statement or Account?
When you receive your monthly Middlesex Water billing statement or account information, do all of the service charges and fees make sense? If you need a detailed explanation of these charges, we suggest you visit the Middlesex Water Customer Care page. You can also contact a customer service representative at 877-720-9272 or 732-634-1500.
How the Penalty Fees Work
Middlesex Water charges customers service charges and fees, typically when you send late payments, have you service terminated or when you payment is returned by your financial institution. The common fees assessed by the company include:
- Late payment – Middlesex Water charges a late payment fee equal to 0.75 of the past due balance.
- Returned check – When you financial institution returns your payment, Middlesex Water charges a $30 fee.
I Can’t Make a Payment
When you are facing a financial hardship, Middlesex Water offers services to assist you in your bill payment. The service include:
New Jersey Department of Community Affairs – This program is designed for qualified low-income customers.
Lifeline Utility Assistance for Seniors – This program assists qualified seniors with your utility bill. Contact a customer service representative at 800-792-9745.
Will They Work With Me to Pay My Bill?
What was your experience dealing with Middlesex Water? Did the company stand behind you and help you pay your monthly bill? Share your thoughts, both positive and negative, by leaving us a comment below.