netflix bills

Netflix Bill

What to Do When You Can’t Pay Your Netflix Bill

Netflix offers online movie streaming and DVD rentals. The company recently split up streaming and online programs charging a separate fee for each. Customers can choose to order either streaming and DVD rentals or just one of the services. All DVDs are shipped via mail from the nearest shipping facility. Customers are not required to pay shipping and handling fees, but they are required to pay a monthly membership fee to maintain their Netflix subscription.

How to Pay the Bill

Many customers start a Netflix subscription with a free trial. The free trial lasts from two weeks to one month, depending on the trial details. When signing up for the trial, customers are required to enter a Visa, Mastercard, American Express or Discover credit card number. Bank debit cards with a credit card logo can be used for Netflix purchases. After the trial is complete, customers will pay the monthly service fee if the service is not cancelled.

Pay by credit card online: You can pay your Netflix bill online at Bills are automatically debited from the card used when the trial is started. Customers can change the method of payment from their online account at any time before the payment date. There is no option for paper billing.

Questions About Your Billing Statement or Account?

Netflix is a company that offers various online streaming and DVD rental plans. The Help section of the Netflix site allows customers to search for information about billing, streaming and fees. If your question is not answered through this Help section, contact customer service at 1-888-811-1933. Customers can use the service code 888 000 for faster customer service.

How the Penalty Fees Work

Netflix is a pay-as-you-go service. There is no standing contract so customers are not charged penalty fees from Netflix if payments are denied. However, the credit card or bank account terms of service may outline penalty fees assessed for presenting charges without funds. Typical bank fees for insufficient funds transactions range from $10 to $40.

If customers choose the DVD rental plan from Netflix, they are responsible for returning the Netflix DVD when service is discontinued. Netflix will charge $25 per DVD if not returned.

I Can’t Make a Payment

There are no programs available from state or federal agencies to help consumers make Netflix bill payments. Netflix is a luxury service not required to maintain life or health. Thus, if customers can’t pay a Netflix bill the service will be discontinued until payment is made. Upon making payment, the service will be restored and customers will be able to stream and rent movies.

Will They Work With Me to Pay My Bill?

Netflix will not work with you to pay your bill. The company offers inexpensive streaming options if the DVD rental service is too expensive. You must have a Netflix-supported device to stream Netflix. Supported devices include the Playstation 3 and Wii consoles.

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18 Comments on “Netflix Bill
  1. I understand why Netflix only accepts ccards. Checks can be bounced but what about money orders? Why are those not a payment option? Yes it may take a little more time opening up an envelope but you get your payment no matter what. Why, because you have to have the money for your money order. Yes and it may take more time taking those to the bank, but so many more people, who may not have or want to get a card , just to get Netflix, because its awesome, will subscribe and simply pay with a money order. Why is this not an option? You want your business to thrive and do well and grow. Its a simple, small adjustment that will work and more people will stop complaining about stupid thing but more so it will help the business. Why?

  2. Is anyone else having trouble accessing their Netflix account? I am trying to pay my bill and each time I log in to my account a screen pops up that says there is an error. ????

  3. I have been trying to pay my bill but I don’t where to access the bill pay account. Where do I go to get to the payment page?

  4. My bank told me that they were shutting down their computer for a merger update until 2 pm Monday. Will you be able to bill me then or do I have to sigh up for a new account?
    Thank you for you help

  5. i lost my wallet therefore i cancelled my credit card. i understand the services were cut off cuz of nonpayment due to cancelation. no card no service. i get it but you can ask a good client whats up?

    i have new card and tried to imput the new data but your system is not accommodating as if the system never had the experience of change of cards. so what do i do now? i input the new data , no effect, no movies…bummer

  6. netfix i amvery upset concerning my payment.i do pay my bill on time every month.It come out of my bank account. i am writing you because you charge me 16.00 dollars every month.i am not be charge but 7.00 dollars. this have been going on for 4or 5 months. one time you text me a message you did not one movie. a week later you received it. than i wrote you on nov.15/13 . that i sent back color purple and have not received any more movie.i am very disapointed.if i donot hear from you concerning this matter. i will have to cancled my service with you. mrs debra mcmillan 1/9/14 5:53

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