What to Do When You Can’t Pay Your Netflix Bill
Netflix offers online movie streaming and DVD rentals. The company recently split up streaming and online programs charging a separate fee for each. Customers can choose to order either streaming and DVD rentals or just one of the services. All DVDs are shipped via mail from the nearest shipping facility. Customers are not required to pay shipping and handling fees, but they are required to pay a monthly membership fee to maintain their Netflix subscription.
How to Pay the Bill
Many customers start a Netflix subscription with a free trial. The free trial lasts from two weeks to one month, depending on the trial details. When signing up for the trial, customers are required to enter a Visa, Mastercard, American Express or Discover credit card number. Bank debit cards with a credit card logo can be used for Netflix purchases. After the trial is complete, customers will pay the monthly service fee if the service is not cancelled.
Pay by credit card online: You can pay your Netflix bill online at https://signup.netflix.com/Login. Bills are automatically debited from the card used when the trial is started. Customers can change the method of payment from their online account at any time before the payment date. There is no option for paper billing.
Questions About Your Billing Statement or Account?
Netflix is a company that offers various online streaming and DVD rental plans. The Help section of the Netflix site allows customers to search for information about billing, streaming and fees. If your question is not answered through this Help section, contact customer service at 1-888-811-1933. Customers can use the service code 888 000 for faster customer service.
How the Penalty Fees Work
Netflix is a pay-as-you-go service. There is no standing contract so customers are not charged penalty fees from Netflix if payments are denied. However, the credit card or bank account terms of service may outline penalty fees assessed for presenting charges without funds. Typical bank fees for insufficient funds transactions range from $10 to $40.
If customers choose the DVD rental plan from Netflix, they are responsible for returning the Netflix DVD when service is discontinued. Netflix will charge $25 per DVD if not returned.
I Can’t Make a Payment
There are no programs available from state or federal agencies to help consumers make Netflix bill payments. Netflix is a luxury service not required to maintain life or health. Thus, if customers can’t pay a Netflix bill the service will be discontinued until payment is made. Upon making payment, the service will be restored and customers will be able to stream and rent movies.
Will They Work With Me to Pay My Bill?
Netflix will not work with you to pay your bill. The company offers inexpensive streaming options if the DVD rental service is too expensive. You must have a Netflix-supported device to stream Netflix. Supported devices include the Playstation 3 and Wii consoles.