What to Do When You Can’t Pay Your Oceanic Cable Bill
Oceanic Cable is a cable company based in Hawaii. The parent company is Time Warner cable, one of the largest telecommunications companies in the United States. Oceanic Cable currently provides service for more than 550,000 customers and businesses. Additional services include:
- Telephone services
- Internet service
- Mobile service
How to Pay the Bill
Oceanic Cable provides several methods for you to pay your monthly bill. The available options include:
Pay online: Customers can pay your Oceanic Cable bill online at https://secure.oceanic.com/MyAccount/ShowLogin.do. Acceptable methods of payment include credit cards, debit cards and electronic checks. The service is free and only requires you sign-up on the website.
Pay by mail: Lost your billing envelope? Address your mail payment to:
Oceanic Time Warner Cable
P.O. Box 30050
Honolulu, HI 96820-0050
Pay in person: Pay your Oceanic Cable bill in person by visiting your local customer care center.
Automatic deduction: You can choose to pay your Oceanic Cable bill by having the funds automatically deducted from your checking or savings account. You will not incur a convenience fee when you have your Oceanic Cable bill payment automatically deducted.
Pay by television: Customers can pay Oceanic Cable bill through the television. Digital cable subscribers call customers service at1- 808-643-2100 to authorize. Subsequent bill payments are made from channel 100.
Pay by phone: Contact the billing department at 1-808-643-2100 to make a phone payment.
Questions About Your Billing Statement or Account?
Have you noticed service charges and fees on your monthly Oceanic Cable billing statement or account that you do not understand and need further clarification? If this is the case, we recommend you visit the Oceanic Cable Customer Care page for further details about your Oceanic Cable billing statement or account. You can also contact customer service at 1-808-643-2100
How the Penalty Fees Work
Oceanic Cable did not discuss all of the fees charged to customers on a monthly or non-recurring basis. The fees the customer service representative explained to us included:
- Installation charge – This fee varies based upon the service you receive.
- Late payment – When your Oceanic Cable bill payment is received past the due date, you are assessed an administrative fee of $7.
I Can’t Make a Payment
We could not find any information regarding payment assistance programs. Oceanic Cable did explain that customers in financial difficulties should call customer service at 1-808-643-2100 and inquire about payment arrangements.
Will They Work With Me to Pay My Bill?
When you needed help the most, was Oceanic Cable there for you? Did the company help you pay your bill? We want you to share your experiences, positive or negative. Leave us a comment below.