What to Do When You Can’t Pay Your Primus Automotive Financial Services Bill
Primus Automotive Financial Services claims to offer customers flexible auto finance loan options for buying a new vehicle. The company also offers a unique customer service page that covers nearly every question a consumer could possibly have about their auto loan.
How to Pay the Bill
Primus Automotive Financial Services prides itself on offering multiple payment options to make bill payment quick and easy.
Pay by phone: You can call a third-party payment processor to make your payment by phone. The number is 1-888-276-0867. You will need your account number to make a payment. There is a fee charged in addition to your payment for processing.
Pay by mail: You can mail your payment to Primus Automotive Financial Services at:
Primus Financial Services
PO Box 55000
Detroit, MI 48255-1939
If you need to make an overnight payment, you’ll need to use the physical address.
Primus Financial Services @ Comerica Bank
c/o Custom Team – L/B #193901
39200 Six Mile Rd.
Livonia, MI 48152-7526
Pay with Western Union: You can use the Western Union Quick Collect service to pay your auto loan bill. Simple call 1-800-325-6000 or visit a local center in person. The Payee is Primus Financial Services. The Code City is Primus and the State Code is TN. You will also need your account number to make your payment.
Questions About Your Billing Statement or Account?
Primus Automotive Financial Services offers a detailed customer service page with answers to all the most asked questions. If you have additional questions about your billing statement or account, you can contact customer service at 1-800-945-8000.
How the Penalty Fees Work
Auto loan companies tailor customer accounts to the state and terms of the loan approval. For this reason, few auto finance companies offer a detailed penalty fee list online. If you check your terms and conditions page of the auto loan agreement you will find all of the applicable penalty fees. You can also contact customer service for more information.
I Can’t Make a Payment
Primus Financial Services does offer payment arrangements and alternative payment options for some customers. You need to contact customer service at 1-800-945-8000 for details on what programs your account qualifies for. You may also be available for a rewrite that lowers your monthly payments and extends the length of your contract.
Will They Work With Me to Pay My Bill?
Primus Financial Services is one of the few automotive loan companies that offer payment arrangement and rewrite information online, but that information means nothing if the company does not offer help to customers in need. Tell us your story today.