rappahannock-electric bills

Rappahannock Electric Bill

What to Do When You Can’t Pay Your Rappahannock Electric Bill

Rappahannock Electric is a cooperative that began in 1980 when Northern Piedmont Electric Cooperative and Virginia Electric Cooperative consolidated. The electric company currently services more than 155,000 customers in 22 counties in the state of Virginia. Rappahannock Electric not only provides affordable electricity to residents, the company also provides electric service to commercial and industrial businesses.

How to Pay the Bill

Customers wanting options to pay your Rappahannock Electric bill can do so online, by mail, in-person, through automatic deduction, through Western Union and by phone.

Pay online: Customers can pay your Rappahannock Electric bill online by visiting https://secure3.i-doxs.net/rappelec/. Utilizing the online payment method is free.

Automatic deduction: Customers can pay your Rappahannock Electric bill by having the funds automatically deducted from your checking or savings account. Rappahannock Electric does not charge for this service.

Pay by phone: Customers can pay your Rappahannock Electric bill by phone when you contact customer service at 1-800-552-3904. You will incur a convenience fee of $4.95 for each transaction.

Pay by mail: Customers can pay your Rappahannock Electric bill by mailing payments to:

Rappahannock Electric Cooperative
P.O. Box 34849
Alexandria, VA 22334-0849

Pay in person: Customers can pay your Rappahannock Electric bill in person by visiting:

General Office
247 Industrial Court
Fredericksburg, VA 22408-7388

Or

Blue Ridge District
137 Kelley Court
Front Royal, VA 22630

Or

Bowling Green District
14380 Fredericksburg Turnpike
Bowling Green, VA 22427

Or

Culpeper District
13252 Cedar Run Church Rd.
Culpeper, VA 22701

Western Union: Customers can pay your Rappahannock Electric bill by using Western Union. You will incur a $1.50 convenience fee when making a payment through Western Union.

Questions About Your Billing Statement or Account?

Have you noticed service charges or fees added to your monthly Rappahannock Electric billing statement or account that you do not fully understand? If this is the case, we recommend you review the complete list of charges and fees on the Rappahannock Electric Rates and Tariffs page. You can also find out additional information by calling customer service at 1-800-552-3904.

How the Penalty Fees Work

Rappahannock Electric charges several fees to customers on a monthly or a one-time basis. The fees include:

  • Administrative fee – $15
  • Reconnection - $78
  • Reconnection (after hours) – $181
  • Collection – $33
  • Returned check – $20
  • Meter testing – $123
  • Late payment – 1.5% of the past due amount

I Can’t Make a Payment

When you can’t pay your Rappahannock Electric bill, the company provides options so your service is not terminated for non-payment. The available programs include:

  • Caring Card – This service is a third-party notification system designed to inform a responsible party of a pending termination notice.
  • LIHEAP home energy assistance program– This program is a federally-funded program designed to assist customers pay your heating or cooling costs.
  • LifeLine – Customers that depend on electricity in order to power medical equipment will not have your power disconnected.

Will They Work With Me to Pay My Bill?

What was your experience dealing with Rappahannock Electric? Did the company help you pay your bill? We want to hear from customers just like you, leave us a comment below.

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One comment on “Rappahannock Electric Bill
  1. There has been two exceptionally nice people there who I have dealt with and they tried to help but no one else cared I have a medical paper and my my daughter is on a breathing machine. My bill is behind bc I have been in and out of the hospital dealing with major issues. I in fact go back next Wednesday for another surgery.I have explained the situation as we have 5 kids and my husband is a deputy who only get once a month
    I also managed to scrounge 600 dollars which left a remaining 425 I am expected to have it all paid Friday. I am very upset by this I will be happy to move and not deal with REC anymore!

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