What to Do When You Can’t Pay Your Sam’s Club Bill
Sam’s Club is a warehouse retail store owned and operated by Wal-Mart. Store credit is available to consumers and business customers. Consumer accounts start with 7714 or 601136. Business accounts start with 7715, 601137 or 040. There is also a Sam’s Club Discover card.
How to Pay the Bill
Sam’s Club offers consumers and business credit cards. Both credit card options are eligible for online payment, but addresses and contact phone numbers are different for each type of card.
Pay your Consumer Credit bill by mail or phone:
Sam’s Club Credit Payment Processing
PO Box 530942
Atlanta, GA 30353-0942
Pay your Consumer Discover by mail or phone:
Sam’s Club Discover
PO Box 960013
Orlando, FL 32896-0013
Pay your Business Credit by mail or phone:
Sam’s Club Business Payment
PO Box 530981
Atlanta, GA 30353-0013
Pay your Business Discover by mail or phone:
Sam’s Club Discover
PO Box 960016
Orlando, FL 32896-0016
Pay your Direct Credit by mail or phone:
Sam’s Club Direct Payment Processing
PO Box 530930
Atlanta, GA 30353-0930
Questions About Your Billing Statement or Account?
On a monthly basis, GE Money Bank may add additional fees, such as late payment charges, returned payment fees and over the limit fees to your account. If you need these fees explained, we suggest you visit the Customer Care FAQs. For additional information concerning your Sams Club credit card billing statement or account, call customer service at 1-800-964-1917.
How the Penalty Fees Work
There are no documents online detailing the penalty fees associated with Sam’s Club credit. This could be because there are multiple types of accounts. We did find lots of consumer complaints of lost billing statements, huge late payment charges and harassing phone calls. Consumer credit is issued by GE Money Bank, the same bank behind the Wal-Mart credit card.
- APR: Varies based on the card issued.
- Late payment charge: Up to $35 per instance.
- Over the limit fee: Up to $35 per instance.
- Returned payment fee: Typically, up to $35 per instance.
I Can’t Make a Payment
GE Money does not have the best customer service support. Consumers report having trouble reaching a person, often spending more than 10 minutes sorting through an automated system before reaching a customer service representative. If you cannot make a payment, contact the phone number associated with your card type above. According to a Sam’s Club membership employee, the store can access GE Money quickly and customers can visit a local Sam’s Club for help contacting customer service.
Will They Work With Me to Pay My Bill?
GE Money and Sam’s Club credit are not the most flexible. Reports claim collection calls start as soon as payment is missed on the account. GE Money will call your home up to 10 times a day trying to collect money. The representative will not work with you in any way, according to consumer reports.