What to Do When You Can’t Pay Your Schwab Bill
Charles Schwab is a name commonly associated with investments, not banking, but Charles Schwab Bank offers all the luxuries of a traditional bank, including bill pay. Customers can choose to pay any biller as long as they have an address where the payment can be sent. This includes paying common bills like electricity, cell phone and water/sewer along with personal payments and monetary gifts.
How to Pay the Bill
Charles Schwab bill pay works similarly to traditional bank bill pay. Customers deposit money into their bank account and pay bills from the balance. Some biller information is on file with Charles Schwab Bank. Other accounts require the customer enter the billing address and account number to make a payment. Typically, if a customer must add biller information, a physical check is sent to the biller, which delays payment. If the biller is on file with Charles Schwab bill pay, electronic payments may be available.
Pay online: You can pay your Charles Schwab bill online via https://online.schwabbank.com/login.do. If you do not have access to an online account, you must register for access. Bill Pay is available free of charge for Charles Schwab Bank customers. Some companies offer e-bills that can be paid directly from your online account by clicking on the payment link in the e-bill.
Questions About Your Billing Statement or Account?
Charles Schwab bill pay is most often associated with a high-yield checking account. The Checking Account FAQs page answers common questions about interest rates, ATM fees and services charges. Contact customer service at 1-800-540-6718.
How the Penalty Fees Work
Charles Schwab Bank is one of the most popular banks in the United States. The bank does not charge ATM fees and customers are reimbursed for fees charged by other institutions for most accounts. The penalty fees are lower than other competitor banks.
- Overdraft fee: $0
- Returned payment or check fee: $25 each with a maximum of $100 per day
- Returned deposit: $5 each
- Stop payment charge: $0
I Can’t Make a Payment
Schwab bill pay is not responsible for biller payments. Customers must contact the biller for more information on payment plans or other financial help programs if they are unable to pay a bill. If there is a problem with your Schwab bill pay account, contact customer service at 1-888-403-9000 to speak with a customer service representative. Customer service is available:
Monday to Friday from 8:30 a.m. to 11:00 p.m. EST
Saturday and Sunday from 9:00 a.m. to 10:30 p.m. EST
Will They Work With Me to Pay My Bill?
Charles Schwab bill pay customer service will work with you if you have having trouble accessing or learning the bill pay options or methods. Simply contact customer service for additional help. The company will not, however, work with you to pay your past due bills.