service-electric bills

Service Electric Bill

What to Do When You Can’t Pay Your Service Electric Bill

Service Electric is a communications cable companyy providing cable television to customers in Lehigh Valley and Wilkes-Barre, Pennsylvania and Hunterdon, NJ. Customers can view company information from one of three websites, based on the service location. Due to the fact that Service Electric operates in two states, fees may differ.

How to Pay the Bill

Pay online: You can pay your Service Electric bill online from the MyAccount page; no matter where your service is distributed. You must register at https://lookup.sectv.com/MyAccount/LV/aspEnroll.aspx?strOrigin=LV to make an online payment.

Pay by mail: Customers have the option of sending bill payments via personal check or money order to the Lehigh Valley address. Customers must write their account number on the bill to ensure proper payment processing and credit.

Re: Payments
Service Electric Cable TV, Inc
PO Box 25025
Lehigh Valley, PA 18002-5025

Pay at the PA office: The PA office for Service Electric is located in Bethlehem.

Service Electric Cable TV, Inc
2260 Ave A LVIP #1
Bethlehem, PA 18017-2170

Pay at the NJ office: The NJ office for Service Electric is located in Phillipsburg.

Service Electric Cable TV of Hunterdon, Inc
383 S Main St
Phillipsburg, NJ 08865

Questions About Your Billing Statement or Account?

There are times when you may have questions about the service fees listed on your bill. Customer service is available to answer billing questions at 1-800-232-9100. Customers can also view the FAQs section for more information on billing and services.

How the Penalty Fees Work

Service Electric does not openly list penalty fees, but we did find reference to a few fees the company charges in the Internet Service Agreement.

  • Returned payment fee: $20 per returned payment
  • Late payment fee: Charged to your bill if not paid by the due date
  • Reconnect fee: Charged if your service must be reconnected after non-payment
  • Labor charges: Charged for moving service or reconnecting, in some cases.

I Can’t Make a Payment

There is no mention of payment help on the Service Electric website. In most cases, cable companies and other utilities will work with customers to place a past due balance on a payment plan. Customer service is available at 1-800-232-9100 to discuss a payment plan.

There are no local, state or federal programs to help customers with cable and Internet bills. These utilities are not considered life-sustaining and thus not supporting with grants and financial help programs.

Will They Work With Me to Pay My Bill?

We’d love to hear your story with Service Electric. The company may be small, but that doesn’t mean the customer service and support is lacking. You be the judge.

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