What to Do When You Can’t Pay Your Simple Mobile Bill
Simple Mobile is an alternative cell phone company with service scattered across the United States. You can locate a local dealer from the official website. Customers can also pay cell phone bills, activate service and shop for new phones and plans online.
How to Pay the Bill
You can purchase new Simple Mobile service and pay for your service online. You must register for online account access to pay your bill.
Pay online: You can pay your Simple Mobile bill online at https://www.mysimplemobile.com/registration.aspx#logintab. To register for an online account you must have a valid email address.
Pay by phone: The customer service department is available at 1-877-878-7908. Service agents may be able to take payments for service over the phone.
Pay with a Simple Mobile Card or PIN: You can purchase a Simple Mobile Card or PIN at a local retailer. You need to search using your zip code on the Store Locator for your local listings.
Questions About Your Billing Statement or Account?
If you have questions about the terms of service applicable to Simple Mobile phones, you can read through the FAQs page on the website. There are no service fees associated with service. You can also contact customer service for additional service information at 1-877-878-7908.
How Penalty Fees Work
There are no early termination fees or activation fees associated with Simple Mobile service. Due to the nature of the Simple Mobile service, customers are not charged late fees or returned payment fees by the company. If you pay your Simple Mobile service and the payment is returned for insufficient funds, you may be charged a returned payment fee by your bank and your service will be terminated.
I Can’t Pay My Bill
If you can’t pay your Simple Mobile bill your service will be termination. The month-to-month nature of Simple Mobile service means the customer must pay for the next month in advance. If payment is not received by the end of the current term (already paid) the phone will no longer work after the due date. There are no federal, state or local organizations that help customers pay Simple Mobile bills.
Will They Work With Me to Pay My Bill?
Tell us how you worked with the Simple Mobile company to pay your bill before service was disconnected.