What to Do When You Can’t Pay Your Sunoco Bill
Sunoco is widely recognized as a fuel card, but the company offers more than gas. Sunoco offers several varieties of credit card, including a rewards card that gives customers five cents off per gallon of gas. Other available credit cards include SunTrak Fleet, Sunoco Corporate and Sunoco Universal. Customers must apply for the Sunoco card and meet credit standards before being issued the card.
How to Pay the Bill
Sunoco offers only a few options for making a credit card payment.
Pay online: You can pay your Sunoco bill online through a Citibank website. Citibank controls the monetary backing for Sunoco credit cards. Customers must visit https://www.accountonline.com/cards/svc/Login.do?siteId=SUNOCO to make a payment. Customers must register for an account to access online bills and bill pay. If an account is inactive for 18 months, registration expires and customers must re-register for access.
Pay by phone (Sunoco MasterCard): Call 1-877-645-2017 to make payment by phone.
Pay by phone (Sunoco Rewards): Call 1-866-622-3574 to make payment by phone.
Pay by phone (Sunoco Gas Card): Call 1-888-409-8882 to make payment by phone.
Pay by phone (Sunoco Platinum MasterCard): Call 1-877-645-2017 to make payment by phone.
Pay by phone (Sunoco Corporate): Call 1-800-935-3387 to make payment by phone.
Pay by phone (Sunoco Fleet): Call 1-800-950-6124 to make payment by phone.
Pay by phone (Sunoco Universal): Call 1-866-747-4430 to make payment by phone.
Questions About Your Billing Statement or Account?
The Sunoco credit card is funded by Citicards. Citicards offers a FAQs section answering questions about applications, account fees and account benefits. Detailed questions about fees can be answered by a customer service representative at 1-866-635-7981.
How the Penalty Fees Work
Penalty fees for Sunoco credit and gas cards vary widely based on the type of card the customer holds. Fleet and corporate cards tend to be more flexible than the Universal and Rewards card aimed at retail consumers. Penalty fees for the Sunoco Rewards card are:
- Late payment fee: Up to $35
- Returned payment fee: Up to $35
- Transaction fee (cash advance): $5 or 5% of the advance
- Minimum interest charge: $2.99
- APR: 23.00% for purchases and 24.99% for cash advances
I Can’t Make a Payment
There are no payment programs listed on the Sunoco website for customers having financial difficulty making payments. Credit card companies do not typically offer payment plans, but they will work with customers to resolve a past due balance in most cases. Customers need to contact the customer service number listed above for the card they currently carry. It is best to ask customer service about moving the payment due date or stopping late and finance charges temporarily until payment can be made in full.
Will They Work With Me to Pay My Bill?
We’d love to hear how Sunoco worked with you to make a credit card past due balance disappear. Credit card companies have a reputation of being brutal on the consumer. Is Sunoco one of those companies?