What to Do When You Can’t Pay Your Upper Peninsula Power Company Bill
Upper Peninsula Power Company is an electric company that provides service to more than 52,000 customers in Michigan’s Upper Peninsula. The company is committed to serving the customer by focusing on:
- Excellent service
How to Pay the Bill
Upper Peninsula Power Company provides several options to customers wanting a quick, easy and convenient bill pay experience. The company allows customers to make bill payments using credit and debit cards, cash, check and electronic check.
Pay online: Customers can pay your Upper Peninsula Power Company bill online by visiting https://ids.integrysgroup.com/nidp/idff/sso?id=UppcoLogin&sid=0&option=credential&sid=0. You are charges a $3.95 convenience fee when making a bill payment online.
Pay by mail: You can send your bill payment to:
Upper Peninsula Power Company
P.O. Box 19076
Green Bay, WI 54307-9076
Automatic deduction: Customers wanting to eliminate late payment charges can have the funds deducted from your savings or checking account. You are given the ability to schedule the due day.
Pay by phone: You can pay your Upper Peninsula Power Company bill by phone when you call customer service at 1-800-562-7680.
Questions About Your Billing Statement or Account?
When you receive your monthly billing statement or account, do you understand all of the terminology displayed? If you need your bill explained, we suggest you review the Upper Peninsula Power Company Residential Service Agreement. For additional information, we recommend you call a representative at 1-800-562-7680.
How the Penalty Fees Work
Upper Peninsula Power Company charges fees and service charges similar to other utility companies. When we spoke to customer service, they representative only disclosed the late payment charge. We suspect that Upper Peninsula Power Company charges security deposits, connection fees and reconnection fees.
- Late payment – When the bill payment arrives late, you are assessed a late payment fee equal to 2% of the past due balance.
I Can’t Make a Payment
What do you do when you can’t pay your bill? Contact Upper Peninsula Power Company customer service immediately at 800-562-7680. The company provides several programs and services designed to help. The available programs and agencies include:
- Payment arrangements
- Winter protection plan
- Low-income assistance program
- Crisis assistance program
- Michigan home heating assistance program
- Department of Human Services
- St. Vincent De Paul
- The Salvation Army
- Community Action Agencies
Will They Work With Me to Pay My Bill?
Upper Peninsula Power Company has a reputation of standing behind customers in your time of financial need. When you faced a financial hardship, did Upper Peninsula Power Company help you pay your bill? We want to hear personal experiences from customers, in order to assist other customers in need. Leave us a comment and share your thoughts.