What to Do When You Can’t Pay Your Valley National Bank Auto Loan Bill
Valley National Bank auto loan program is offered to bank customers and non-customers. You can choose to apply for your auto loan online or at one of the many branch locations in New York and New Jersey. Once approved for your auto loan, you’ll receive information on how to pay your bill, access your auto loan account online and contact customer service for your auto loan account.
How to Pay the Bill
Paying your Valley National Auto Loan bill is simple if you have an account with the bank. Some banks require auto loan applicants open a bank account for loan payments when the loan is approved. If this is the case, you’ll simply have to log in to your online banking page and pay your auto loan.
Pay online: You can pay your Valley National Bank auto loan online at https://www.vbankworksonline.com/onlineserv/HB/Signon.cgi. If you don’t have an ID, you can register online free. You may need your account number for both your bank account and loan account to pay online.
Pay at a branch: Visit your local Valley National Bank branch to make your auto loan payment. Find your nearest location on the Branch Locator page.
Questions About Your Billing Statement or Account?
Consumers have the right to question billing statements if they just don’t appear right. Don’t worry; customer service is ready and waiting to answer your questions at1-800-522-4100. This number is manned 24 hours a day so someone is always there to answer your call. You can also email customer service for more information.
How the Penalty Fees Work
If your bill payment is received late, Valley National Bank auto loan department will charge your account a past due fee. They also have the right to charge your account if a payment is returned. Customers should talk with a local bank branch about the penalty fees associated with auto loans. These fees are not listed on the personal banking website.
I Can’t Make a Payment
When customers fall behind on auto loans, the bill adds up fast. It is best to contact the customer service department to speak with an auto loan specialist about possibly moving your payment to a later date or skipping a payment so you can catch up. If you don’t call, you’ll never know if Valley National Bank is willing to work with you.
Will They Work With Me to Pay My Bill?
There is very little information about the Valley National Bank Auto Loan program. Leave us a note below with your experience and whether or not you’d recommend this auto loan to another buyer.