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Victoria’s Secret Bill

What to Do When You Can’t Pay Your Victoria’s Secret Bill

Shoppers who frequent Victoria’s Secret retail store will enjoy taking advantage of the Angel Card. The card does offer perks and incentives for frequent buyers, but cardholders should be aware of the penalties and risks associated with late payments or failure to pay as well. In this article, you’ll learn everything you need to know about paying your bill at Victoria’s Secret and what to do when you can’t make your payment. Victoria’s Secret does offer cash rewards based on the number of points you earn on your card, and will automatically upgrade you to VIP status when you reach 250 points.
As a Victoria’s Secret Angel Card holder, you’ll receive the following benefits:

  • Special offers on your birthday
  • Rewards for every 250 points you earn
  • Early access to special offers and new products
  • Early shopping at the semi-annual sale
  • Additional benefits for VIP members including free samples and invitations to store events

Benefits of holding an Angel Card may differ based on where the card was issued.

How to Pay the Bill

Victoria’s Secret offers online and mail-in payments for their credit card:

Online Payments
In order pay your Victoria’s Secret bill online, you’ll need to create an account at their online bill pay center: https://onlineaccess2.mycreditcard.cc/victoriassecret?Action=Register.jsp. There is no fee for making a Victoria’s Secret payment online, but if you choose the Same Day Payment option, you will see a charge on your credit card.

Mail-In Payments
Mail checks or money orders to:

World Financial Network Bank
P.O. Box 182273
Columbus, OH 43218-2273

Questions About Your Billing Statement or Account?

Information on fees included on your Victoria’s Secret bill, including penalty fees and transaction fees are found in the Terms and Conditions. Further information is available from customer service at 1-800-695-9478.

How the Penalty Fees Work

Any payments not received by the due date will be charged a 24.99% APR. Interest charges will always be at least $1.00.
Late payments will be charged up to $35 and returned payments will be charged up to $25.

I Can’t Make a Payment

While Victoria’s Secret does not provide an official statement regarding their policy for working with unpaid accounts, customers have relayed stories of varying success in working with the company to pay off their accounts. Unpaid balances will prompt a phone call from the company which usually works to resolve the problem. However, some customers have reported miscommunication resulting in inaccurate balances and failure to apply payments to the cards. The Angel Card is issued by World Financial Network Bank, who may begin arbitration procedures for past due accounts.

Will They Work With Me to Pay My Bill?

We do not currently have information from customers about how Victoria’s Secret will work with credit card holders to pay off balances. If you have experience with this, please share it with us by leaving your comment!

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