volkswagen-credit bills

Volkswagen Credit Bill

What To Do When You Can’t Pay Your Volkswagen Credit Bill

Volkswagen is a German auto company selling vehicles in the United States. The company is known for funny commercials and quality automobiles. When purchasing a Volkswagen, customers have the opportunity to finance through Volkswagen Credit if they meet established credit guidelines. If you take the auto finance loan from Volkswagen Credit, you’ll make payments directly to the finance company.

How to Pay the Bill

Past due payments come with a long list of possible penalty fees. If your payment is due, contact the customer service department to see if there are any alternative payment methods that can be processed before your loan is past due. A past due loan could be reflected as a negative mark on your credit report. Some credit companies increase interest rates on credit cards and loans if your credit score tanks.

Pay online: One of the fastest ways to pay your Volkswagen Credit auto loan is through the official Volkswagen Finance website. You will be asked to sign up for a new account if you don’t currently have an online account. Registration is free, but you will need a copy of your bill or your account number to register. You can pay your Volkswagen Credit auto loan online at https://login.vwcredit.com/ConsumerInternet/Login.aspx?wa=wsignin1.0&wtrealm=https%3a%2f%2fwww.vwcredit.com%2f&wctx=rm%3d0%26id%3dpassive%26ru%3d%252flogin.aspx&wct=2012-02-16T18%3a41%3a00Z&Brand=VW&Culture=en.

Pay by phone: Customers can call 1-800-428-4034 between the hours of 8 AM and 10 PM EST Monday to Friday. The customer service representative will likely ask for your account number and may ask a few security questions about the account before processing payment.

Pay by mail: You can send your auto loan payment by mail to:

Volkswagen Credit
P.O. Box 17497
Baltimore, MD 21297-1497

You should send only personal check or money order by mail. Cash is not a secure form of mail payment.

Questions About Your Billing Statement or Account?

If your account does not look normal and you have questions about your bill, contact the customer service department at 1-800-428-4034. The customer service representative can answer all your billing questions. You can also view the FAQs section for answers to commonly asked questions.

How the Penalty Fees Work

If you cannot live up to the terms and conditions of your auto loan, you will be charged penalty fees. The penalty fees will differ by state and auto loan agreement, but you may notice:

  • Late payment fee
  • Returned payment fee
  • Collection fee

I Can’t Make a Payment

Auto finance companies typically write a clause into auto loan contracts that allow customers to move the payment date or skip a payment. Contact the customer service department about alternative payment options.

Will They Work With Me to Pay My Bill?

Give us the scoop on Volkswagen Credit. How do they work with customers to pay off overdue auto loans?

8 Comments on “Volkswagen Credit Bill
  1. Hi.
    I called twice to delay my payment for 2 months. I called my insurance company to have them fax a copy of my insurance. I thought i would get a form for me to sign and return.
    I have not received any thing for Volkswagen on this issue.

    Please help.
    Thank you.

  2. I’m behind on bills I lost my job Sug 13, 2014, and still haven’t received unemployment, I’ve had 3 interviews with the same company so hopefully they offer me the job , I do want to make a payment but I have no money now, I don’t even have money for food, I will pay you as soon as I can and I need my lease or I can’t look for a job to pay you, you’ll get a payment ASAP , you are my first priority even if its partial to hrlp

  3. I bought a VW Passat at Gunther VW in Buford, Georgia on December 31,2014.
    I paid $5000 at that time. When I received the bill, I called the 800 number to pay off the loan. I was told that I had not paid anything and that I owed nearly the full. I need for someone to call and straighten this out.

  4. I checked my statement on-line, which indicated two payments made and next payment due May 14,2016, and the payment due is 0.00. Can you check this information for accuracy.

    Thanks

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