What to Do When You Can’t Pay Your Willmar Municipal Utilities Bill
Willmar Municipal Utilities is an energy company in Willmar, Minnesota. Minnesota has extremely cold winters and extreme weather, so energy bills often skyrocket during the coldest months. If you are facing a large utility bill, contact the customer service department before your account is disconnected.
How to Pay the Bill
Willmar Municipal Utilities offers several options for paying your bill, but not all are created equal. Mail payments are the slowest and should only be used if there is plenty of time before the bill is due.
Pay at the office: If you’d like to pay in person or at a drop box, you can do so at the following locations:
Willmar Municipal Utilities
700 SW Litchfield Ave
Pay automatically: If you wish to have your utility bill deducted from your checking account each month, you must fill out the bank pay form and return it to the office on Litchfield Ave in person or by mail.
Pay online: You can pay your Willmar Municipal Utilities bill online at http://wmu.willmar.mn.us/main/index.php?option=com_rsform&view=rsform&Itemid=227. You’ll need to enter your BK and Account Number to access your account.
Questions About Your Billing Statement or Account?
The customer service department is available at 1-320-235-4422 to answer questions you may have about your bill. If you want to learn more about fees and service charges, the representative may connect you with the billing department for more information.
How the Penalty Fees Work
Penalty fees are an insurance policy for utility companies. If customers don’t pay a bill, the company charges the account with fees like late payment fees and collection notice fees to push consumers to pay.
There are no specific fees listed for Willmar Municipal Utilities. We searched through the rates, which offer customers a baseline for billing rates, but fees are not listed with the rates or in a PDF file as is the case with most utility companies. Willmar provides multiple utility services and may charge additional fees for each service if your account falls past due.
I Can’t Make a Payment
Many customers avoid customer service calls when an account is past due. This is the wrong idea. Customer service can help resolve your past due account or prevent your account from falling into past due status. Contact the customer service department today at 1-320-235-4422.
Will They Work With Me to Pay My Bill?
Did Willmar Municipal Utilities work with you to resolve your past due account balance? We’d like to pass your story on to others.