wyoming-valley-sanitary-authority bills

Wyoming Valley Sanitary Authority Bill

What to Do When You Can’t Pay Your Wyoming Valley Sanitary Authority Bill

For more than 50 years Wyoming Valley Sanitary Authority has provided quality customer service and low cost services. The company provides water service to the 95,000 residents of Luzerne County as well as residents in the surrounding area.

Wyoming Valley Sanitary Authority offers both residential and commercial accounts. Commercial billing is based on a three month average water usage so billed will vary by quarter.

How to Pay the Bill

Pay online: Customers can pay your Wyoming Valley Sanitary Authority bill online by visiting https://www.eb2gov.com/scripts/eb2gov.dll/TownLaunch?towncode=9183. The service is free.

Pay by mail: Customers can send you bill payment to the following location:

Wyoming Valley Sanitary Authority
P.O. Box 33A
Wilkes-Barre, PA 18703

Pay in person: If you are in or around town, you can pay your bill at the following location:

Wyoming Valley Sanitary Authority
1000 Wilkes-Barre St.
Wilkes-Barre, PA 18703

Or

West Pittston Municipal Building
555 Exeter Ave.
West Pittston, Pa 18640

Or

Wilkes-Barre City Hall
40 East Market Street
Wilkes-Barre, PA 18703

Drop boxes: Customers can deliver payments to the following drop boxes:

Nanticoke City Hall
15 East Ridge Street
Nanticoke, PA 18703

Or

Plains Sewer Authority
195 River Street
Plains, PA 18702

Questions About Your Billing Statement or Account?

Customers deserve to understand all of the service fees and charges assessed to you on a monthly basis. When you need your billing stamen or account explained, you should review the Wyoming Valley Sanitary Authority Customer Resource page. For additional information regarding your account, call customer service at 1-570-820-9872.

How the Penalty Fees Work

Wyoming Valley Sanitary Authority assesses fees on a monthly and quarterly basis. Although only one fee is disclosed on the website, customers should anticipate being charged connection fees, late payment fees and possibly a one-time security deposit.

  • Service fee – $40 paid every three months; $160 paid on a yearly basis

I Can’t Make a Payment

When we communicated with customer service, the representative did not disclose specific assistance programs for customers that can’t pay your bill. They explained that customers that face financial hardships should call customer service at 1-570-820-9872. The company will place past due balances on a payment plan that fir your monthly budget.

  • Pay early: In the event you have the ability to pay your yearly Wyoming Valley Sanitary Authority bill early, you receive a 2% discount. This discount allows you to save approximately $3 per year.

Will They Work With Me to Pay My Bill?

The forums are claiming how customers are not treated with respect when you can’t pay your bill. We want your story. When you were faced with a crisis, did Wyoming Valley Sanitary Authority help you pay our bill.

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