What to Do When You Can’t Pay Your Bank of the West Auto Loan Bill
Bank of the West auto loan applications are processed online and in person. Customers approved for auto loans will receive a payment booklet or a monthly payment statement with all the information they need to make a payment on time. Most of the time, banks don’t release detailed payment information on the official bank website, but auto loan customers may be required to open a bank account to use as a deposit account for their auto loan payments. The details of your auto loan application and loan will be discussed with you before making a purchase.
How to Pay the Bill
If you have a bank account with Bank of the West, you’ll be able to use the online banking Log In page to access your auto loan account and make a payment. There are other payments options available as well.
Pay online: The most convenient method of payment is with online banking. You can choose to use a Bank of the West account or your personal bank account to make a payment online, if your bank offers online banking. Bank customers can pay your Bank of the West auto loan bill online at https://www.bankofthewest.com/index.html.
Pay by phone: If you have a loan with Bank of the West, contact the loan serving department to pay your bill at 1-800-488-2265. You may be able to pay your auto loan over the phone with a credit card, debit card or other payment method.
Pay by mail: You’ll need to send your mail payment to the address on your billing statement. If you no longer have the statement, contact customer service at 1-800-488-2265 for the nearest mailing address.
Questions About Your Billing Statement or Account?
It’s pretty common for customers to have questions about auto loan billing statements – interest and principle can be quite confusing. Contact customer service at 1-800-488-2265 or visit the FAQs page. You can also view a list of current APRs.
How the Penalty Fees Work
Customers agree to make payments on the date listed in the auto loan agreement when they purchase the vehicle. If payments are not made by the due date, Bank of the West auto loan department may charge your account a late payment fee. You’ll also be charged a return payment fee if your auto loan payment is returned for insufficient funds.
I Can’t Make a Payment
Auto loans are one of those bills you don’t want to wait around for hoping everything works out. Bank of the West has the right to repossess your vehicle if you stop making payments and you’ll still be responsible for the payments after the vehicle is seized. You need to contact customer service if you can’t make your payment for alternative payment options.
Will They Work With Me to Pay My Bill?
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