bank-of-the-west-auto-loan bills

Bank of the West Auto Loan Bill

What to Do When You Can’t Pay Your Bank of the West Auto Loan Bill

Bank of the West auto loan applications are processed online and in person. Customers approved for auto loans will receive a payment booklet or a monthly payment statement with all the information they need to make a payment on time. Most of the time, banks don’t release detailed payment information on the official bank website, but auto loan customers may be required to open a bank account to use as a deposit account for their auto loan payments. The details of your auto loan application and loan will be discussed with you before making a purchase.

How to Pay the Bill

If you have a bank account with Bank of the West, you’ll be able to use the online banking Log In page to access your auto loan account and make a payment. There are other payments options available as well.

Pay online: The most convenient method of payment is with online banking. You can choose to use a Bank of the West account or your personal bank account to make a payment online, if your bank offers online banking. Bank customers can pay your Bank of the West auto loan bill online at

Pay by phone: If you have a loan with Bank of the West, contact the loan serving department to pay your bill at 1-800-488-2265. You may be able to pay your auto loan over the phone with a credit card, debit card or other payment method.

Pay by mail: You’ll need to send your mail payment to the address on your billing statement. If you no longer have the statement, contact customer service at 1-800-488-2265 for the nearest mailing address.

Questions About Your Billing Statement or Account?

It’s pretty common for customers to have questions about auto loan billing statements – interest and principle can be quite confusing. Contact customer service at 1-800-488-2265 or visit the FAQs page. You can also view a list of current APRs.

How the Penalty Fees Work

Customers agree to make payments on the date listed in the auto loan agreement when they purchase the vehicle. If payments are not made by the due date, Bank of the West auto loan department may charge your account a late payment fee. You’ll also be charged a return payment fee if your auto loan payment is returned for insufficient funds.

I Can’t Make a Payment

Auto loans are one of those bills you don’t want to wait around for hoping everything works out. Bank of the West has the right to repossess your vehicle if you stop making payments and you’ll still be responsible for the payments after the vehicle is seized. You need to contact customer service if you can’t make your payment for alternative payment options.

Will They Work With Me to Pay My Bill?

Tell us what you know about Bank of the West auto loans.

15 Comments on “Bank of the West Auto Loan Bill
  1. On October I tried to set up an online account to make my payments it kept telling me that the service was not available. When I finally got to a human “Diane” she told me that you had put a hold of some time on the account because you received return mail. I have no idea what that is about, we have received US Postal mail. I have tried at least for over three hours at different times of the day and have NEVER been able to get my call answered. I don’t know what is the problem other than YOU NEED MORE OPERATORS. Please CALL ME ON 10-16-14 RIGHT AFTER YOU OPEN so that I can get this straightened out and I can make my November payment on line. Diane Ascheman

  2. I need to make a loan pymt with my chking acct as I do not hold an acct with bank of the west and there are no options…..I have tries to call numerous times today and cannot get through

  3. I was on hold for almost 40 minutes to make a loan payment and to try to set up automatic payments and still wasn’t able to speak with anyone.

  4. I also tried to create an online account with bank of the west and the system indicated “to come back later” for some technical issue. I was paying my loan using western union but I can not find the link now, seems they do not use it anymore.

  5. Have a auto loan with bank of the west, but need to know how much coverage is needed for loan? Account information will be given to you when you reply to this.

  6. I logged on, wasted my time going through everything, & when I would click to pay, I would be transferred to another site and it would never come up to be displayed. I guess if the site doesn’t work they need to fix it or take it downC!!!

  7. Bank of the west is the worst for trying to make a auto loan payment online. Should be able give my bank routing number and it’s a done deal. They say I can’t because I don’t have a checking acct but the fact is I can’t get a checking acct because I live in PA. Since they want to give all kinds of loans nationwide, they need to make it more friendly for those us who are out their specific states area. I can’t even get to the third party site. When I get back to PA, will be looking for another place to transfer the loan

  8. Oh my god all your comments are freaking me out…my motor home payment is due on the 4th and I’m gonna be out of town…help me jesus!

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