What to Do When You Can’t Pay Your Broadstripe Bill
Broadstripe is a cable company based in Dallas, Texas. The company currently provides service to customers in Washington, Michigan, Oregon and Maryland. Broadstripe offers bundle packages, digital television, Internet and home phone services. As one of the perks of service, Broadstripe offers a 60-day money back guarantee.
How to Pay the Bill
Broadstripe provides several options for customers wanting to pay their bill. The available options include online payment, phone payments, automatic deduction and in-person payments. You can make payments with credit cards, debit cards, electronic checks, checks, money orders and cash. Broadstripe does not charge convenience or service fees with the available payment options.
Pay by phone: Customers can pay your Broadstripe bill by calling customer service at 1-877-882-7623 (Maryland)1-800-444-6997 (Michigan), 1-800-829-2225 (Oregon) or 1-800-829-2225 (Washington).
Automatic deduction: Customers can pay your Broadstripe bill by having the funds automatically deducted from your checking or savings account.
Pay in person: Customers can pay your Broadstripe bill in person by visiting one of several in-store locations throughout Maryland, Michigan, Oregon or Washington.
Questions About Your Billing Statement or Account?
When you review your monthly Broadstripe billing statement or account information, do all of the charges make sense? If not, we recommend that you visit the Broadstripe FAQs page. You can also call customer service at 1-877-882-7623 (Maryland),1-800-444-6997 (Michigan), 1-800-829-2225 (Oregon) or 1-800-829-2225 (Washington) for additional information regarding your Broadstripe billing statement or account.
How the Penalty Fees Work
When we spoke with the Broadstripe customer service representative, they did not disclose all of the fees assessed to customers. The only fees the customer service representative discussed were administrative fees, installation fees, equipment lease fees and late payment fees. The amount of the assessed fees depends on the customer and the service.
- Administrative fee
- Installation fees
- Equipment lease fees
- Late payment fees
I Can’t Make a Payment
Although Broadstripe did not offer programs or services to customers that can’t pay your bill, they did offer a service to low income customers.
- Lifeline – This service is available to qualified low-income customers. You will pay $1 per month for mobile service. Along with mobile service, you receive call waiting, call forwarding and caller ID for free. To qualify for Lifeline, you must currently receive local or state public assistance.
Will They Work With Me to Pay My Bill?
Did Broadstripe help you pay your bill when you needed assistance the most? We want to hear from customers just like you. Share your positive or negative experiences below by leaving us a comment.