comcast bills

Comcast Bill

What To Do When You Can’t Pay Your Comcast Bill

Comcast is a cable company providing cable television, high speed Internet, and digital telephone services to 39 states and the District of Columbia. Customers interested in more than one service may qualify for a temporary bundle discount, generally lasting anywhere from six to 12 months, and increasing in price thereafter.

How To Pay The Bill

Comcast offers customers the ability to pay their bills online, by mail, over the phone, and in person at one of the pay stations. Paperless billing and automatic payments through bank draft are also available. There are no service discounts for seniors or those living on a low income.

To make your Comcast payment online visit From here, you can choose between a one-time payment or automatic recurring payments through your checking account.

For phone payments call 1-800-COMCAST and follow the prompts to make your payment using your credit or debit card.

To make your payment by mail, enclose the billing slip and payment in the envelope included with your bill and mail it to the address on the billing slip. If you have misplaced the billing slip, visit the Comcast Service Center Locations page to find a local service center that accepts mail payments.

To make your payment in person at one of the many payment locations, visit this payment center locator to find the Comcast Service Center that is most convenient to you. These locations are also where you will need to go to return or exchange equipment.

Questions About Your Billing Statement or Account?

Comcast offers a central support page for all Comcast customers. The Customer Support Page details billing and payment options. We did not see fees listed in the FAQs section, so customers may wish to contact customer service at 1-800-226-2278 for more information on specific fees, including late payment fees and returned payment fees.

How The Penalty Fees Work

There will be a late fee for late payments, and this amount varies based on your services. There will also be a fee for returned checks, plus any fees you incur from your bank. For more information about these fees, speak to a customer service representative, as the information was not released to us as non-customers.

I Can’t Make A Payment

Comcast was not able to provide information to non-customers about the possibility of billing arrangements or what happens when a payment is not made in a timely manner. This information is not listed on their website. Services are billed one month in advance, so it could be around 30 days before services are interrupted due to non-payment. You may be able to call customer service and ask about a payment arrangement, but this may not be an available option.

Will They Work With Me To Pay My Bill?

Are you a Comcast customer who has missed payments in the past? Share your experience below to help all the readers of our site.

25 Comments on “Comcast Bill
  1. Refused to pay my bill as for the 45 days I had Comcast nothing working. There techs screwed everything up. Service was always messed up. Channels dont come in and internet would always be going down. I would call them 4 times a day for 45 days. They refused to work with me or even have quality customer service. Their mission statement is all about customer service yet they won’t even do anything for you. After I returned all my equipment Comcast tried to charge me another month when I never even had the equipment. I had to write to the better business bureau about the 97 dollar over charge. Comcast Mae he bill right but wouldn’t work with me to pay it. Long story short don’t use Comcast. All they want is you money for no service.

    • we dumped comcast.there are other providers IF “RCN” is in your
      area contact them We are now paying ONE HUNDRED less p/mo-with
      excellent service[so far]

  2. I just return home from the hospital. I had surgery and i am unable to pay my bill until the 7th and I have not been able to reach anyone to let them know my problem.
    I think something something should be done about the phone system because i don’t want them to turn my cable off before I have a chance to pay it. I am 70 years old and I don’t want to go through the hassel of geting it back on.

  3. i just pay my cable bill. they cut me on monday. i put down 408.12. i am very upset with comcastthey make me sick. i try find a new cable.

  4. Due to lack of payment, I had service cut-off for three weeks, during this time I had no net or cable service from comcast nevertheless, for those three weeks that I went without service, they are still charging as if I had service.

  5. WORST CUSTOMER SERVICE IN HISTORY. They have overfilled me for stuff I don’t even have.
    They can seriously shove it. I don’t want them anymore.

  6. They charged me for service that I did not have for almost a month!! I was not in a contract, is that legal?…

    • dump comcast.we swithed to RCN paying 0NE HUNDRED LESS p/mo
      If RCN is not in your area-look for other providers.Most will
      beat the pirates at comcast.

  7. I am on disability, I receive my money once a month, I need a little time to pay my bill at least the past due, I should have the money on my debit card on 1-27-16, please will you work with me on this. Thank you. Sincerely: Deundrae Smith.

  8. Hello my name is and with comcast and have problem with my bill cause of the of agency I work for state and they cut budget that I’m not getting pay on time that’s why I can’t pay bill and we don’t get all of our money my cable bill is $356 I can’t pay that bill could you please help please

  9. I’m on a fixed income, since than it has been hard to keep up with my bill, it doesn’t come at my monthly disability check. So I’m always off on my payments. Will love for Comcast to w irk with me and schedule my payments at my disability checks, cause the late fees are killing me. Will love to remain a Comcast customer. And I’m dealing with my health issues and car repairs that’s happening out of no where. Do hope I could pay 1/2 at the end of the month. And then make arrangement where I can catch up. Please!!!!

  10. I had a issue with the bill lately it has been 74 something but before it was 69 and I haven’t gotten a good pay for the last month and now it’s like 300 hundred and I tried to keep it up but I can only pay 74 instead of the full to keep me back where I was before it’s hard

  11. the pirates at comcast were charging me 235.00 a month.the bundle
    included one premium channel plus other selections I NEVER ORDERED
    suggestion; dump comcast.Find another provider.If ‘RCN’is available
    in your area contact them.I’m paying 100 LESS p/month!

    • quit advertising your co on another provider site, as it’s very obvious that you work for “RCN” because you have thrown in your sales pitch multiple times throughout this message board. It’s just sad, poaching off of others when your tactics are THIS translucent. Good luck

  12. Does comcast work with customer with good history….but having financial problems,to make monthly payment on past due bill?

  13. I cannot afford to pay 575.77 how can i use wifi for my phone vedio phone that i am deaf to call emengeray if something happen i has 2 kids in the house that they want to watch tv cartoon yured of back n fourth rent movies from libaray. My money is very tiny from ssi it make me mad about cut off until now i get mail that tell me to pay all of amount 575.77 i cant pay whole of this. Have to pay rent water power n my cell phone plus foods for kids not enough to pay this 575.77 i need someone to help me to pay n turn cable n wifi on very important for deaf. I am not very happy with comcast.

  14. i have contacted the payment department because i have been paying late fee since i started with comcast i am retired and my check come in on the third Wednesday of the of the months – i think i have talked to every customer service employee to no avail according to them they cant change date so i am stuck paying late fee every month (10.00) that is $120.00 a year that can sure use it for gas or food i need to get out of this contract but cant find a away if anyone knows please let me know

  15. Service started the 5th and they wanted payment in 19 days for a full month,yes billing is for a month but the 1st month was a quick charge,advance payment I`m told.The due date should be closer to service start,especially for long time customers.The bill is too high and seek to lower it.They will lower it,my neighbor is proof.60 down to 20

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