diverse-power bills

Diverse Power Bill

What to Do When You Can’t Pay Your Diverse Power Bill

Diverse Power is an electricity cooperative that is solely owned by its members. The company began as a small electric company designed to provide service to rural communities. Currently Diverse Power provides service to thousands of customers in Coweta, Muscogee, Meriwether, Heard, Harris and Troup county Georgia as well as Chambers County Alabama.

How to Pay the Bill

Diverse Power provides several easy and convenient methods for customers to pay your monthly bill. The available options include:

Pay online: Customers can pay your Diverse Power bill online by visiting https://bill.diversepower.com/bpp/login.aspx. This service is free and only requires customers sign-in with your account information on the website.

Automatic deduction: You can ensure a timely payment when you select to have your Diverse Power bill payment deducted from your checking or savings account.

Pay by phone: You can make a Diverse Power bill payment by calling a customer service representative at 800-845-8362.

Pay by mail: Customers have the ability to send your monthly bill payment to:

Diverse Power
P.O. Box 160
LaGrange, GA 30241

Pay in person: You can pay your Diverse Power bill in-person by visiting the following location:

Diverse Power
1400 South Davis Rd.
LaGrange, GA 30241

Questions About Your Billing Statement or Account?

When you receive your monthly billing statement or account information, do you understand the service charges and fees? In the event you need fees such as membership fees, connection/reconnection fees or returned check fees explained, we recommend visiting the Diverse Power Rates and Fees page. You can also receive additional information about your billing statement or account by calling customer service at 800-845-8362.

How the Penalty Fees Work

You may notice the monthly and non-recurring service charges or fees added to your Diverse Power billing statement or account. The fees assed on a monthly or non-recurring basis include:

  • Membership – $5
  • Connection – $15
  • Reconnection – $15
  • Returned check – $30
  • Reconnection (after disconnection) – $20
  • Reconnection (after disconnection – after hours) – $60
  • Meter testing – $30

I Can’t Make a Payment

When you are facing a financial hardship, Diverse Power provides programs and services designed to help. If you know your Diverse Power bill payment will be late, contact customer service at 800-845-8362 prior to receiving a disconnection notice to discuss payment arrangements. Additional services include:

  • Personal Aid Program
  • Round-up program
  • Church Benevolence Fund

Will They Work With Me to Pay My Bill?

What was your experience dealing with Diverse Power when you can’t pay your bill? Did the company assist you when you needed help the most? Share your experiences by leaving us a comment below.

6 Comments on “Diverse Power Bill
  1. Its not I cannot pay my bill there is a payday conflict check comes one day after billing cycle could use set day pay twice a month. The Veteran Adm. declared my husband dead not so took away his money he had a stroke in wheel chair,

  2. I did call to make arrangements before rcv. notice , I was told I had til Monday at 5 to pay , I ask the lady if I could extend my pyt til 1-9-2014,it was to b disconnectedon 1- 6- 2014 I was told no on the phone , so Monday I came up there Monday afternoon and talk to a rep and again ask to pay my bill in 1-9-201and once again was told no , I understand the due dates have to b put in place but when a customer a royal customerask fora 3 day ext and can’t get it well that’s a sad day .

  3. Diverse has no understanding when it comes to helping their customers they act as if they will never get paid people have to have electricity to live what is a few days of extent to a billion dollar company if I could change an move to have service with ga power I would or even the city people have hard times sometimes.But diverse no sympathy for children or older people at all.

  4. Apparently none of the on-line information is correct for diverse power. Every thing I have found under a Google search takes me to a page informing me that diverse needs to renew their web page.

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