What to Do When You Can’t Pay Your Franklin Capital Corporation Bill
Franklin Capital Corporation is a pass-thru financer. This means automobile dealers can choose Franklin Capital Corporation as one of the companies they contact when a customer wants to purchase an automobile. The company offers prime, sub-prime and non-prime loans. All auto finance loans passing through Franklin Capital Corporation are serviced by the company, including collections and bill payments.
How to Pay the Bill
If you have an account with Franklin Capital Corporation, you must read your terms and conditions for more information on billing and payment acceptance. All online access to your account and the Franklin Capital Corporation website must be made with the Internet Explorer browser. No other browsers are supported.
Pay online: You can pay your Franklin Capital Corporation bill online at https://www.franklincapitalcorporation.com/cs_login.aspx. You will need your account number and password to access your account. Your password is the last four of your social security number on first login. You will be asked to change the password.
Pay by mail: Your billing statement will have the proper mailing address listed, but if you no longer have the billing statement and need to make a payment, you can send your payment to the auto loan servicing department. Make sure to include a portion of your bill or your account number for proper account crediting.
Franklin Capital Corporation
47 West 200 St.
Salt Lake City, UT 84101
Pay by phone: The customer service phone number for Franklin Capital Corporation is 1-800-763-3400. You can contact the service department for more information on your account and to make a payment by phone.
Questions About Your Billing Statement or Account?
Your auto loan account statement can be confusing from time to time. If you have questions about your statement, including questions about service fees, interest charges, penalty fees or principal payments, contact the customer service department at 1-800-763-3400. The representatives are trained to walk you through the bill and explain the fees and charges. You can also visit the FAQs page for more information.
How the Penalty Fees Work
There are no fees listed in the FAQs section of the site. In most cases, the terms and conditions of an auto loan are determined by the type of auto loan the consumer is approved for at purchase. The fees a customer could be responsible for include:
- Late payment fees
- Returned payment fees
- Interest charges
- Collection fees
I Can’t Make a Payment
If you can’t make your auto loan payment and you don’t contact Franklin Capital Corporation, your automobile could be repossessed. This means the company takes ownership of the auto and then sells it at the highest possible price. You are then responsible for the difference between what was owed and the money the company received for the vehicle. The best option is to contact customer service at 1-800-763-3400 for help paying off your past due auto loan balance.
Will They Work With Me to Pay My Bill?
There is very little information on the Franklin Capital Corporation website. Tell us what you know about this company.