franklin-capital-corporation bills

Franklin Capital Corporation Bill

What to Do When You Can’t Pay Your Franklin Capital Corporation Bill

Franklin Capital Corporation is a pass-thru financer. This means automobile dealers can choose Franklin Capital Corporation as one of the companies they contact when a customer wants to purchase an automobile. The company offers prime, sub-prime and non-prime loans. All auto finance loans passing through Franklin Capital Corporation are serviced by the company, including collections and bill payments.

How to Pay the Bill

If you have an account with Franklin Capital Corporation, you must read your terms and conditions for more information on billing and payment acceptance. All online access to your account and the Franklin Capital Corporation website must be made with the Internet Explorer browser. No other browsers are supported.

Pay online: You can pay your Franklin Capital Corporation bill online at You will need your account number and password to access your account. Your password is the last four of your social security number on first login. You will be asked to change the password.

Pay by mail: Your billing statement will have the proper mailing address listed, but if you no longer have the billing statement and need to make a payment, you can send your payment to the auto loan servicing department. Make sure to include a portion of your bill or your account number for proper account crediting.

Franklin Capital Corporation
47 West 200 St.
Ste 500
Salt Lake City, UT 84101

Pay by phone: The customer service phone number for Franklin Capital Corporation is 1-800-763-3400. You can contact the service department for more information on your account and to make a payment by phone.

Questions About Your Billing Statement or Account?

Your auto loan account statement can be confusing from time to time. If you have questions about your statement, including questions about service fees, interest charges, penalty fees or principal payments, contact the customer service department at 1-800-763-3400. The representatives are trained to walk you through the bill and explain the fees and charges. You can also visit the FAQs page for more information.

How the Penalty Fees Work

There are no fees listed in the FAQs section of the site. In most cases, the terms and conditions of an auto loan are determined by the type of auto loan the consumer is approved for at purchase. The fees a customer could be responsible for include:

  • Late payment fees
  • Returned payment fees
  • Interest charges
  • Collection fees

I Can’t Make a Payment

If you can’t make your auto loan payment and you don’t contact Franklin Capital Corporation, your automobile could be repossessed. This means the company takes ownership of the auto and then sells it at the highest possible price. You are then responsible for the difference between what was owed and the money the company received for the vehicle. The best option is to contact customer service at 1-800-763-3400 for help paying off your past due auto loan balance.

Will They Work With Me to Pay My Bill?

There is very little information on the Franklin Capital Corporation website. Tell us what you know about this company.

27 Comments on “Franklin Capital Corporation Bill
  1. How can I get thru to someone to get a duplicate title or release of loan statement for a loan I paid off on 3/21/2007?
    I am really getting the run around from your Santander customer service dept too who have only had your auto loans for a year.
    How or who do I contact for payoffs in 2007? Please remitt.

    • Franklin Capital never sent me my title for my paid off loan. Santander’s automated customer service doesnt recognize my account number or SSN, so it doesnt look like my account was transferred over. I need my title or lien release.

  2. Franklin Capital never sent me my title for my paid off loan. Santander’s automated customer service doesnt recognize my account number or SSN, so it doesnt look like my account was transferred over. I need my title or lien release.

    • i nned to get my title released. my car was paid off in 2005 and have not been able to get a hold of anyone please contact me by email please or post a legitimate phone number.

  3. i need a lien release from your company on my 2006 Ford Focus ZX4 every number i called was disconnected and i have asked for a lien release since 2012 when i first payed off the car now i am getting rid of the vehicle and need this document to go forward with the exchange thank you for your time lisa

  4. I’m am also looking for a title release from your company on my car that I paid off in 2013. Santander took over the payments the last year of the loan promised to release the car title with in the month and then they did not do this> I need the title release On My 2006 Nissian Sentra that was paid off in 2013. I was in a car accident and it has been totaled and can’t get the cleared title until you electronically clear it with the AZ. DMV and send the letter of payoff. My spouse did not follow through with this process and did not let me know until now.


  6. I am needing a release of lien on a Pontiac G5 that was paid off in May 2011 I need this so I can get a duplicate title on this car.

  7. I also paid off my car in Dec 2014 and despite multiple calls it is still not released. Sounds like this is a common issue.

  8. I need a lien release on my vehicle so that I can get a duplicate title. Every number I call is disconnected. SOMEONE HELP!

  9. i paid off my car in 2008 ; was never sent my title and now can not sale my car because FRANKLIN CAPITAL CORPORATION still holds the lien
    What happened to this MICKEY MOUSE company??? all telephones are discconected

  10. I’ve been trying to get ahold of franklin corp. all phone numbers listed are disconnected. trying to get a lien release for a truck that was paid off so I can get the title

  11. I’ve called every customer service number all disconnected. what is going on????? no forwarding number?????? I was told by the DMV I needed a Lien Satisfied from Franklin corp. to get the title. Can somebody from this FRANKLIN CORP. PLEASE CONTACT ME ASAP. GETTING REALLY SICK OF WASTING MY TIME AT THE DMV

  12. Franklin Capital Corp’s assets were transferred to Santander Consumer, I was able to get my lien release through them and their online portal.

Leave a Reply

Your email address will not be published. Required fields are marked *