j-crew bills

J Crew Bill

What to Do When You Can’t Pay Your J Crew Bill

J Crew is a clothing department store. Customers can apply for a store credit card issued by World Financial Network Bank. When customers apply for a J Crew card, they are agreeing to the terms of service established by both J Crew and World Financial Network Bank.

How to Pay the Bill

Pay online: You can pay your J Crew bill online at https://onlineaccess.mycreditcard.cc/jcrew?Action=Intro.jsp. The service is free and requires a checking account to make payment. You’ll enter your routing number and account number when you sign up for online bill pay. If payments are made by 5 p.m. EST they are credited the same day.

Pay by phone: Phone payments can be processed after 5 p.m. EST for same-day credit, but there is a fee associated with phone payments. Contact 1-888-428-8810 to make a payment.

Pay by mail: There is a customer service address listed on the information page of the J Crew credit website, but there is no mention whether this address should be used for mail payment. It is best to call customer service before sending payments to this address.

World Financial Network Bank
PO Box 182273
Columbus, OH 43218-2273

Questiona About Your Billing Statement or Account?

In the event you notice fees such as increased interest charges, late paymenet fees or returned check fees and do not understand them, we suggest you review the J Crew FAQs for further information. You can also contact a customer service representative at 1-888-428-8810.

How Penalty Fees Work

The APR for a J Crew account is 24.99%. There does not appear to be a higher interest rate for past due accounts. Interest rates are charged on the 26th day after purchase. If payment is made during the grace period, there are no interest charges.

  • Minimum interest charge: $1
  • Annual fee: $0
  • Returned payment charge: Up to $25
  • Late payment charge: Up to $35

I Can’t Make a Payment

As soon as you know you can’t make your J Crew payment, contact the customer service department. The customer service department can be reached at 1-888-428-8810. If you must send documentation of any kind or wish to send a letter to J Crew corporate office, address the letter to:

World Financial Network Bank
PO Box 182273
Columbus, OH 43218-2273

Customer service may have payment plan options available to customers with past due account balances. J Crew offers some customers the option to skipping a payment. According to the terms of service, customers may skip one payment without incurring late charges, but interest charges will still apply.

Will They Work With Me to Pay My Bill?

Credit card companies, especially store credit cards, have a bad reputation of pushing late payment fees and over the limit fees on customers until the bill is out of control and the account is closed. Did J Crew work with you to resolve a past due bill and keep your account intact or did they push you to collection with huge fees and horrible collection calls?

2 Comments on “J Crew Bill
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