lexus-financial-services bills

Lexus Financial Bill

What to Do When You Can’t Pay Your Lexus Financial Services Bill

Lexus Financial Services offers customers the opportunity to apply for in-house auto financing when purchasing a Lexus automobile. Customers must meet financial and credit guidelines to be approved for a credit application. After approval, customers will receive a payment booklet or monthly payment statements with the due date for each payment. Typically, the due date will also be discussed during the purchase.

How to Pay the Bill

If you have an auto loan through Lexus Financial Services, you have options to pay your bill online, by mail and through your personal bank account.

Pay online: You can pay your Lexus Financial Services bill online at You will need to register your account online before making your payment. There is a registration link just below the Log In block.

Pay by mail: Lexus Financial Services provides auto loans to people across the United States. There are different mailing addresses based on your billing address or the location where the loan originated. For the specific mailing address to use when mailing payment, visit the Where to Mail Your Payment page.

Pay with AutoCheque: AutoCheque is an automatic payment plan that deducts your monthly payments from your bank account. You must fill out the AutoCheque Form and return the form to Lexus Financial Services with a voided check. Send the form to:

Lexus Financial Services
P.O. Box 22202
Owings Mills, MD 21117

Questions About Your Billing Statement or Account?

Auto loans come with interest charges, principal payments, service fees and other charges that may clutter your bill and make things more confusing than they need to be. If you have questions about your account, visit the FAQs page for more information on Lexus Financial Services. You can also contact the customer service department at 1-800-874-7050 for more information.

How the Penalty Fees Work

Penalty fees for your Lexus Financial Services auto loan will likely include late payment fees and returned payment fees, if applicable. Customers should read through the terms and conditions of the account or contact customer service for detailed fee rates. Customer service can be reached at 1-800-874-7050. If you have your terms and conditions or your recent bill, penalty fees may be listed on these documents.

I Can’t Make a Payment

There are two options for customers who cannot make a payment by the due date on their account. Lexus Financial Services offers a due date change and a payment extension. Each program may be associated with additional fees for moving the payment due date.

Will They Work With Me to Pay My Bill?

If Lexus Financial Services worked with you when your payment was past due, tell us about your experience.

7 Comments on “Lexus Financial Bill
  1. I want to file a complaint with a rude customer service that called at my workplace and starts harassing and demanding me to tell her how much I send in for the payment and when I send in my payment because I was 12 days late. If you are in my shoe and came across a rude customer service, you will not want to tell him/her anything! After arguing with her with no effort, I simply hanged up with her. I will not let anyone speak of me so rude especially coming from a Lexus Financial Employee!

    I did call back and spoke with Debra – reference number 1DHC – who did apoligized on behalf of that lady who called me earlier. (I did not catch the rude lady’s name). Debra did say that the rude lady did note down saying she had spoken to me and I hung up on her. (I’m pretty sure you can look up her name from documenting the phone call with me in your system.) I told Debra the reason I hung up on that rude lady is because she literally argues and harassed me at work.

    I hope I do not come across with rude customer service ever again. I do apoligized for the late payment. I had my payment ready before the due date, but had forgotten to mail it out.

    Please thank Debra for me for being a good role model for all customer service reps.

  2. When I go into my account, it says to add the account. When I go to add the account, it tells me its already registered

  3. Please advise payoff balance due, and when I can expect my 1099 for tax purposes. My account is not overdue.
    This is for information only. Also can you send and amoritazation
    Thank you,
    Don Copeland

  4. Brianna was very helpful to me as I explained that my husband had passed and that his allotment was held up. She willing put my payment off for several days until I started receiving the money. She really eased my mind as I didn’t know what to do. Thanks for the great servcice

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