mediacom bills

MediaCom Bill

What to Do When You Can’t Pay You MediaCom Bill

MediaCom is a cable company offering Internet, telephone, cable television and bundled packages. As is the case with most cable companies, many of the bundled packages are offered at reduced prices for a set period of time. Prices may increase after the special pricing period expires.

How to Pay the Bill

MediaCom offers several options for customers to make bill payments on-time.

Recurring payments: Customers have the option of signing up for recurring payments. Payments can be deducted from a bank account, credit card or debit card. Recurring payment setup is available from your online account or through customer service at 1-855-633-4226.

One-time online payments: Customers who have an online account can make a one-time payment. You can pay your Mediacom bill online at http://mediacomcable.com/CustomerSupport/billinglogin.html.

Automated phone payments: Customers can use the automated account system to make cable bill payments. The system can be reached at 1-855-633-4226 and is available 24 hours a day. There is no mention of a service charge associated with automated payments. Customers can only make payments with a credit card.

Payment centers: Local payment centers accept payments for MediaCom bills. The nearest payment center is located at the address on your cable bill.

Payments by mail: There is no mailing address listed for payments, but customers can find the address of their local payment center by visiting the location finder. This center may be able to receive mail payments.

Questions About Your Billing Statement or Account?

Customers can find answers to commonly asked billing questions on the Customer Service FAQs page. If the answer to your question about fees and charges is not listed in the FAQs section, Mediacom suggests contacting customer service at 1-855-633-4226.

How the Penalty Fees Work

Penalty fees are typically assessed for late payments, insufficient funds and disconnection or reconnection. MediaCom does not list disconnection or reconnection fees, nor did we find any information on security deposits.

  • Late fee: Late fees are charged when bill payments are not received by the date on the bill. MediaCom does not divulge late fee amounts.
  • Insufficient funds charge: An NSF or insufficient funds fee will be charged to your account if your check or payment is returned for lack of funds.
  • Field collection charge: If a field agent is required to visit your home to collect payment, you will be charged a field collection charge.

I Can’t Make a Payment

There are no payment arrangement options listed on the MediaCom website. When we contacted customer service, the agent advised us there was a payment arrangement option, but no details of the arrangement were available to non-customers.

Will They Work With Me to Pay My Bill?

How did MediaCom work with you to pay your overdue cable bill? Drop us a note so other consumers can learn from your experiences.

7 Comments on “MediaCom Bill
  1. I owe a bill of 172.00 from 2007 or 2008 that I would like to take care. I was incarserated during the time of service and did not set up the account nor did I give anyone else permission to do so. Please contact me with options to get this taken care of. Thank you

  2. Hi I would like to know if anyway I could start making payments on my bill. I’m sorry but I lost my job.I know I should of got ahold of you guys sooner. I would like to set some kind of payment plan cause I don’t want to loose my account with you guys. Please get back with.

  3. Could you please send me a physical address to send the equipment back that I have. I am making arrangements to pay my bill off. Thank you. Penny Smith

  4. Due to several unexpected finacial hardships I was unable to pay my Mediacom bundled services bull this month. It was due, I believe, on November 13th and it is now November 26 and I still have not been able to pay the bill and don’t believe that I will be able to have it paid in full until December 7th. I am wondering if I should plan on getting my services disconnected by then or not? I do plan on paying it in full as soon a I possibly can but like I said, may not be for another 11 days. I am aware that I will most likely be charged a late fee and am fine with that but am wondering what the grace period is before I am disconnected as I use my internet for online college courses. Any information you can provided will be appreciated! Thankyou!

  5. Hi, I had lost my job. And phone was disconnected as well.And during that time, for some reason, the bill racked up from 100$ a month, the next month went up to 500$ and now is over a grand. And doesn’t explain how whatsoever in the letters.
    I want to work out a payment plan so I can get back on track as I did get a new job. And I don’t want to leave a big bill with you guys. An email back as soon as possible would be great. Thank you.

  6. I been laid off my job since dec and have been back jan and is trying to catch up on my bills i would pay the full amount feb 14th please email asap thank you!

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