qvc bills

QVC Bill

What to Do When You Can’t Pay Your QVC Bill

QVC is a unique type of retail store promoting its products through television to viewers around the country and around the world. Online shopping is also available through the QVC website. QVC offers the same types of products you would expect to find in a high-end department store: fashion clothing and accessories, house wares, electronics, and more. QVC also has its own credit card available called the QCard. This card can only be used to purchase products from QVC and does not allow balance transfers or cash advances. There are no points or rewards associated with using this card, but customers with a QCard account get special promotions and sneak peaks at new products.

How to Pay the Bill

QVC accepts checks, money orders, and payments from your bank account. Other credit cards or gift cards are not acceptable forms of payment. QVC offers several options for credit card bill payment:

Pay Online
Pay your QCard bill online by signing in to your account on the QVC website. You can only make one-time payments; automatic monthly payments from your bank account are not currently possible. Find the QVC online payment login page here:

Pay by Mail

Mail your check or money order to the following address:

PO Box 530905
Atlanta, GA 30353-0905

Questions About Your Billing Statement or Account?

QVC offers an extensive QCard FAQs section. Fees, other than the annual fee, are not discussed in the FAQs. Customer service is available at 1-800-367-9444 for cardholders.

How the Penalty Fees Work

The QCard is issued by GE Money Bank, General Electric’s financial branch, which finances several other store credit cards. The Annual Percentage Rate (APR) for this card is 21.74% plus the prime rate. GE Money Bank chooses the highest bank prime loan rate from the Wall Street Journal for figuring the APR for each billing cycle.

Your bill is due at least 25 days after each billing cycle closes. You will not be charged interest on your purchases as long as you pay the full balance owed each month. If you fail to pay the entire monthly bill, you will be charged at least $1.50 in interest. GE Money Bank uses the daily balance where your balance at the beginning of the day is added to any other purchases made that day. Interest is calculated by multiplying the daily rate by the daily balance. The interest is then added to the daily balance, and that becomes the beginning balance for the next day. Late fees are considered the same as purchases. You can see how charges can add up quickly!

If you fail to pay the minimum payment by 5:00 p.m. (ET), you will be charged a late fee. The late fee is $25 if you have faithfully paid the minimum payment for the last six billing cycles or $35 if you have failed to pay a minimum payment one or more times in the last six billing cycles. There is no fee for exceeding your credit limit, but your use of the card may be denied.

I Can’t Make a Payment

We contacted QVC customer service at 1-800-367-9444. To bypass the automated menu, press 0 for assistance. Our call was answered with no hold time. The first customer service agent was not able to answer our questions, nor was the person to whom he forwarded our call. Unfortunately we were not able to get any information on how QVC works with customers who are unable to pay their bills, but several forum posts mentioned problems with customer service, billing errors, and hidden fees associated with cards issued by GE Money Bank.

Will They Work With Me to Pay My Bill?

Have you ever fallen behind on the payments for your QVC credit card? Was customer service helpful in answering your questions and giving solutions to your problems? Did the company offer a reasonable finance plan? Send us a summary of your experiences so we can share the information with others who are going through the same ordeal.

24 Comments on “QVC Bill
  1. I have taken over the paying of my mother’s bills, Billie Simon due to her health and she indicated she has a final payment to make to you but can’t find an invoice. Could you please forward me something so that I can pay this bill? thank you

  2. I have been hospitalized since September 14th but I am now back at home
    . I have been working on my account to get thr balances corrected and to have a more manageable balance which I should have this all corrected by October 4th, 2014.
    Would you let me know if any additional informational answers are required.

    Janice Schwartz

  3. I want to receive my payment statements online and cant find the site to process it online. Can someone call me to get through the process of signing up online.

  4. Wouldlike to mske my last payment on my qvc account amountis$15.00i need my accout onfomation to put on the money order.can u please email the acct#i purchesed a sndriod tablet that has been giving me problems I sent it for repairand I got it bsck it was fine but then the same problem accured once againi need an address to send bsck for repair without that information I’m at a lost please send me a contact no#as well as my acct no to make my payment

  5. I am trying to make my payment but your websites indicate it will NOT be received prior to the due date of 12/13/15. So, will process the payment on my bank of America website. I would appreciate it if there is no late fee or late notification made on this account. Thank you!

  6. March 16 I tried to make a payment by phone to have my payment made with a check, I called and you answered but you went off the line before I could finish my transaction, when I called you right back and could not get you as I had to he put on hold.and wait in order, the waiting period was way out of order and I had to get back to work.No I haven’t tried to call back as I believe it was up to you to call me.I should not be charged the late fee

  7. Will I receive a paper bill? Please let me know soon as possible. I don’t have a card anymore so I can’t call direct. Gail Payne

  8. I have ordered a few items from QVC and love them all but right after I ordered arrived . I had to close out that account because charges were put on my account from out of state and the bank cant find out where it is coming from . so I went to a whole new bank and opened a account there . how do I transfer the charges to the new card?

  9. I have ordered a few items from QVC and love them all. right after my order arrived , I had to close that account because charges were on my card (not from QVC) and the bank had no idea who or where they came from ,so now I have a new bank so how do I have the charges go to my new account

  10. I just received my bill in the mail last week and mail off. My payment by check. So why am i getting call from collection. I just found out last week.

    • I apologize for being late on paying off my balance. Due to several hospitals stays and expensive medical bills. I paid $25.00 last month, October but only can send $10.00 this month which leaves a balance after this payment $55.88. Thanking you in advance for your cooperation . Mrs Dorothy

  11. Where do i send in my payment to pay my bill. It is part of the instalment on flex pay. I can’t pay through my account because it is in the negative. I have to srnd on the payment. So where do i send it to?

  12. Little did I know QVC has serious long term payment posting issues or I would have babysat this Account. This is a new account. First 2 payments posted fine. Dec 2018 it was made on-line/ on-time, as prior 2 payments, yet 12 days after due date, they send me a past due notice..? When my Statement was sent 4 days after my payment it did not indicate any unpaid previous amt, so why would I think there was an issue with the payment I made 4 days earlier..? This really upsets me as I am VERY careful to always pay my bills on time. Have 3 Credit Cards for yrs with no problems and this new QVC account starts out like this..? Thank god I only owe $400. Pay off and walk away. So sad as the products I ordered were great.

  13. my Visa Debit Card was hacked and I finally received a new one
    What should I do to register new card? I know there are overdue payments I would like to clear all this up. Thank you.

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